Athens, Georgia
Not resolved
1 comment

Foreign reps are committing fraud by calling your phone and asking you if you're having problems with your phone. This happened to me and I said, "No ,there's nothing wrong with my phone and they said, "ok." and hung up.

Not 5 minutes later I received a charge for another month's service on my phone which I never bought. Straight Talk is refusing to refund that fraudulent payment. My bank advised me that my card number had in fact been stolen and that it was "hot" as they put it.

I have since canceled the card but Straight Talk has not refunded my money. My bank had advised me to charge it back which I did this morning.

Product or Service Mentioned: Straight Talk Wireless Phone Plan.

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They're currently trying to scam me. Up until yesterday I had never heard of this company.

They somehow charged my bank account.

So, I called the company and had them refund the amount and the same day, they withdrew the same amount. I didn't receive the phone call and I'm not their customer.

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