Straight talk customer service is really slow and bad. They do not have good coverage.
Data is not unlimited, i called them many times they put in holds for hours. They lies lot. No data at all. Called the customer service many times and every times they transfer to other department ( Internet) but no ones takes the call even after waiting hours in holds.
Finally line cuts itself. Again I called them , they said now it won't happen like before, they said I my call will be handle by another department but there was no one to take my calls, I tried from morning till late afternoon, but no one was there to talk about the problem. I told them to cancel my auto enrollment (my monthly billing), they did not help me to cancel it also. They told I can cancel anytimes, they are just there to charge money ( take action very soon) but to cancel they transfer line to other department and kept me in hold till I finish my cell phone battery charge.
I m really sad, I even cannot cancel my payment. I don't know why they are so rude and not helping their customer.
It is really sad to be straight talk customer. Worst customer service
Product or Service Mentioned: Straight Talk Wireless Internet Service.