Saint Joseph, Missouri
Not resolved
3.5
Details
3 comments

Straight talk spam texts its customers at all hours of the NIGHT (I have received calls from 2 am through 520 am) MOST OFTEN ON SUNDAYS

If you bother with signing up with them, be sure to turn off your phone at night or they will wake you up

When you contact them they say they will "take care of it" but you keep getting texts

When you complaint again they say "don't worry about it" and that they "have already taken care of that issue" however they keep texting

The phone service, my texting, and internet is good if you use an smart ATT phone, but they feel it is their right to harass their customers about games they receive fees for pushing that their customers have never and will never play

They need to hire a real marking team instead of disturbing the peace of their long term customers

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

  • Poor Marketing
  • Spam Alert
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Anonymous
#1069696

Straight talk spam texts its customers at all hours of the NIGHT (I have received calls from 2 am through 520 am) MOST OFTEN ON SUNDAYS

+++++ driving me crazy - son overseas deployed so i must keep phone on to avoid missing his call - its so sad no place is sacred anymore not even bed at 4am

MariaST
#1070659
@Anonymous

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

MariaST
#1053840

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

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