3250 Gateway Blvd, Prescott, AZ 86303, USA
Not resolved
2.4
Details
1 comment

I have Straight Talk and the worst data speed ever. Fast for me is 2Mbps.

Almost every time I check I am at less than 1.0Mbps (see photo). I've contacted their tech support and they promised it would be fixed in 24hrs. We'll see about that tomorrow. If they don't fix it I really don't know what I'm going to do.

My coverage area is not what I hoped it would be either. VS.

My son's Straight Talk service was everywhere, sometimes 3G when I couldn't even get 1 bar to make a phone call. His data speed was excellent when he had LTE & and okay when he didn't.

Product or Service Mentioned: Straight Talk Wireless Mobile Phone Service.

Reason of review: Bad quality.

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MariaST
#1359530

Hi. I'm Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfone.com and we will gladly assist you.