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Also for those with the ultimate unlimited, be aware that the 10 gig hotspot only applies to those with Verizon or t-mobile. They cut my data off for using hotspot after a rep informed me that I could use it. Which isnt fair, as it shows that you spend like others but...
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1 comment
MariaST
#1797789

Hi joseph c. This is Maria from Straight Talk Wireless.

We read your post, and we're really sorry for the inconvenience you have experienced with your Mobile Hotspot service. Please know that it is never our goal to let you experience such troubles. We would like to further review your account so we can provide a concrete resolution for this issue. Kindly chat with us at http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Review
#1746604 Review #1746604 is a subjective opinion of poster.
Service
Straight Talk Wireless 10gb Data Phone Plan
Pros
  • It was cheaper
  • Love unlimited data
Cons
  • Unfair hotspot because of phone providers
Reason of review
Unfair data solutions
Tags
  • misleading terms and conditions

Minutes stolen | Straight Talk Wireless in Jackson, Mississippi

It happened at 9 pm Wednesday night. No data and couldnt make calls
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Review
#1422439 Review #1422439 is a subjective opinion of poster.
Service
Straight Talk Wireless 10gb Data Phone Plan
3.0
Details
I bought the new 10g plan. The speed was .08-.12 mb/s. Used it up and they shut me off on data. The advertisement stated up to 2g speed after the 10g data usage limit. Called and called. Had Walmart call and then I got my data at a whopping .01-.03 mb/s download speed....
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6 comments
MariaST
#1562922

Hi ReflectingBullock. My name is Maria from Straight Talk Wireless.

We apologize for the trouble you've encountered with the data service. We'd like to take a closer look into what's going on and ensure there is a resolution for you today. Please contact us via chat using this link http://bit.ly/2CuBvXO, so we can check on this matter. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.

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Review
#1358784 Review #1358784 is a subjective opinion of poster.
Service
Straight Talk Wireless 10gb Data Phone Plan
Reason of review
Not as described/ advertised
1.9
Details
That was not enough for how I use my phone so I upgraded to their next plan which was 10GB DATA for $45. They charged me $45 for that month but then never gave me the 10GB DATA still only 2GB. I called and spoke to someone that said this was an issue for his manager...
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Review
#1245422 Review #1245422 is a subjective opinion of poster.
Service
Straight Talk Wireless 10gb Data Phone Plan
Pros
  • Cheap and no contract
Cons
  • You get what you pay for i guess
Reason of review
Problems with payment
Tags
  • Straight talk cell phones
1.0
Details
My husband had purchased a phone card and within a week the 10gb was used.. There is NO *** way he used it all the first month was good second month wasnt bad every month after that he has less and less days with his data at high speed he shuts data off and uses wifi...
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1 comment
MariaST
#1411362

Hi. I’m Maria from Straight Talk Wireless.

I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue.

Let us further check your account. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfone.com.

Review
#1158890 Review #1158890 is a subjective opinion of poster.
Service
Straight Talk Wireless 10gb Data Phone Plan
2.1
Details
I purchased a plan with 10GB of data. The minute I added the plan to my account they deducted 542MB. I asked them to give it back but they just could not understand what I was even talking about. Then a couple of days ago they sent me a text message stating that I had...
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1 comment
MariaST
#1209124

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#914291 Review #914291 is a subjective opinion of poster.
Service
Straight Talk Wireless 10gb Data Phone Plan
Reason of review
Not as described/ advertised
3.0
Details
was receiving 10 gigs of data a month for $45 for 3 months my credit card was compromised switch credit cards they changed it to 5 gigs said I had to have a $55 plan to get to have 10 gigs, right before that had happened I actually was sent an email that if I upgraded...
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2 comments
MariaST
#1202097

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Review
#904759 Review #904759 is a subjective opinion of poster.
Service
Straight Talk Wireless 10gb Data Phone Plan
Reason of review
Problems with payment

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