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3.0
Details
I bought the new 10g plan. The speed was .08-.12 mb/s. Used it up and they shut me off on data. The advertisement stated up to 2g speed after the 10g data usage limit. Called and called. Had Walmart call and then I got my data at a whopping .01-.03 mb/s download speed....
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6 comments
MariaST
#1562922

Hi ReflectingBullock. My name is Maria from Straight Talk Wireless.

We apologize for the trouble you've encountered with the data service. We'd like to take a closer look into what's going on and ensure there is a resolution for you today. Please contact us via chat using this link http://bit.ly/2CuBvXO, so we can check on this matter. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.

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Review
#1358784 Review #1358784 is a subjective opinion of poster.
Service
Straight Talk Wireless 10gb Data Phone Plan
Reason of review
Not as described/ advertised
3.0
Details
was receiving 10 gigs of data a month for $45 for 3 months my credit card was compromised switch credit cards they changed it to 5 gigs said I had to have a $55 plan to get to have 10 gigs, right before that had happened I actually was sent an email that if I upgraded...
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2 comments
MariaST
#1202097

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Review
#904759 Review #904759 is a subjective opinion of poster.
Service
Straight Talk Wireless 10gb Data Phone Plan
Reason of review
Problems with payment

Contact Straight Talk Wireless Customer Service

Website:
www.straighttalk.com
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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