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Verified Reviewer
1.9
Details
I live out in the country where no internet providers are. I have a 5 year old son that plays fortnite. I have the ultimate plan and was hot spotting for him to play his tablet or xbox. Got a message from straight talk about using hotspot. So i go get a hotspot kit...
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1 comment
MariaST
#1764462

Hi EminentWeasel. I'm Maria from Straight Talk Wireless.

We appreciate your feedback,and I'm sorry for the inconvenience this has caused you. We're constantly looking for new ways to improve customer experience and will take this into consideration. If you need further assistance with your phone service, please feel free to chat with us using this link http://bit.ly/2CuBvXO. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Review
#1683298 Review #1683298 is a subjective opinion of poster.
Product
Straight Talk Wireless 7gb Plan Mobile Hotspot Plan
Pros
  • 4g service
Cons
  • Service
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
Tags
  • Too Expensive
1.0
Details
Hello, my name is Pamela Harris and i bought the mobile hotspot along with a 75.00 service plan, my problem is where i live there arent any cell towers so with everything acivated it still says not service, i would like a refund for the 75 dollar service plan, i had to...
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1 comment
MariaST
#1191820

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#890353 Review #890353 is a subjective opinion of poster.
Product
Straight Talk Wireless 7gb Plan Mobile Hotspot Plan
Reason of review
Problem with delivery

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