2 comments
Not resolved

The sim card locked up any y'all have me a code now it's lock again

Review about: Alcatel Onetouch Fierce Xl Cell Phones.

Review #1019520 is a subjective opinion of a user.

4.4
Reliability
Coverage Area
Diversity of Products or Services
Value for money
Style and Design
Price Affordability
Customer service
Warranty
Discounts and Special Offers
Billing Practices
Product or Service Quality
Website
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

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Anonymous
#1325701

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep.Mariabot (AlexTrac) is just here to give the ILLUSION of caring.

AlexTrac
#1301768

Hi.I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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