Product: Straight Talk Wireless Cell Phone Activation Clear all filters (21 of 21 reviews match)
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I have been on the computer for hours trying to resolve getting my phone activated with Straight Talk.Trac-phone contacted my current provider had my account closed and now is holding up activation. I brought my own phone bought Straightalk's activation kit with sim...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. To resolve the problem, please s...

1.0
Product
Straight Talk Wireless Cell Phone Activation
I liked
  • Reasonably priced plan for 10g
  • I could go almost anywhere in the us and use my phone
I didn't like
  • Representative arrogance
  • Unresponsive customer service was not willing to assist customer
  • Uneducated on phone topics
#1111638
I have been a straight talk customer for over 3 years.To try to activate a new unlocked phone I spent 4 hours on the phone. getting bounced to over 10 different people. Long story short not a single person there could activate my phone and they actually were unable to...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We do apologize for the inconvenience that you have experienced. Let me help you in activating your new phone. For us to resolve thi...

Product
Straight Talk Wireless Cell Phone Activation
#1107532
What a joke!Bought the activation kit and being a current Straight Talk customer, felt I would have no problem. I purchased the unlocked phone from Walmart, and make sure it is a phone accepted by this activation kit. Tried to activate and sim card was not active....
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Anonymous
Anonymous

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.0
Product
Straight Talk Wireless Cell Phone Activation
I didn't like
  • No protection
  • Lack of tech support
  • Lack of technical support
#1022745

Straight Talk Wireless - Can't activate my phone

#1071265
Can,activate. My. Phone. My cell. Phone
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My daughter came to my house with a Walmart bag in hand and pulled out a new Straight talk phone she put purchased for me.Later that day I called to activate my new phone and they said it couldn't be activated. I took the phone back to the same store she bought it and...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.0
Product
Straight Talk Wireless Cell Phone Activation
#1011622
After 4 years of reliable service, ONLY because I never had to call customer service.I bought a new ST phone and had to make a call to get the number xferred. After 4 failed calls, 2 hang-ups and the fact that they disconnected my active number, were unable to transfer...
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Anonymous
Mike powlas

The straight talk app says I have 8GB but when I got to the 5GB mark it went to 2G. All customer service had to say way sorry nothing we can do. So they lie to their customers...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Straight Talk Wireless Pineville, Missouri
Product
Straight Talk Wireless Cell Phone Activation
#901300
I bought this pre-paid for my grandson who needs a phone asap for his Knott's Berry Farm trip tomorrow and I can't activate it.Im having the worst time I am so frustrated I wish I didn't waste my money on it. Do yourself a favor and don't buy one of these phones. Im...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. To better assist you in resolving your issue, please send us an email with your account information to ST.CorpResolutionTeam@straigh...

Product
Straight Talk Wireless Cell Phone Activation
I didn't like
  • Service
  • New potential customer experience
#893618
I received a hand-me-down phone recently, an ANDROID, from a friend who decided to switch product & services (from STRAIGHT TALK to a different service using an iPhone). First of all, I went to Wal-Mart to activate with STRAIGHT TALK. Wal-mart said that I needed to...
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1.0
Straight Talk Wireless Joshua Tree, California
Product
Straight Talk Wireless Cell Phone Activation
I didn't like
  • Billing practice
  • New potential customer experience
#831841
Baught a new phone yesterday and a 45.00 service plan.Transferred service and my same number to the new phone. It took over an hour then once it was done I couldnt send a text or call anyone? I was on phone with a straight talk person for more than an hour. She said it...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Product
Straight Talk Wireless Cell Phone Activation
#823019
So My boyfriend has been with straight talk for over 2 years. He had never had any problems with them until he purchased a new Straight talk phone at Walmart. His SIM card did not fit into the new phone, so we called the company to activate the new SIM card, that came...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
Product
Straight Talk Wireless Cell Phone Activation
I didn't like
  • Wasting my time
  • Inability to fix problem
  • Being hung up on
#801794
I have bin out for 2 years not having a cell phone. but having my kids growing up I need to communicate with my wife from time to time. I have had a bad experience with straight talk 2 years ago. but was in need for a quick cheap phone. did not even know about metro...
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MariaST
MariaST

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

Product
Straight Talk Wireless Cell Phone Activation
#732781