Product: Straight Talk Wireless Cell Phone Activation Clear all filters (25 of 25 reviews match)
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1.9
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Bought new phone at walmart and the unlimited talk,text and data for a month with straight talk. $59 for the phone @ $55 for the service. Got home and tried to activate the phone and it would not activate. Aftet 2 days of fooling with the phone they finally figured out...
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1 comment
MariaST
#1691313

Hi, PissedConsumer1397232. I'm Maria from Straight Talk.

We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, please feel free to chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1397232 Review #1397232 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Activation
Reason of review
Poor customer service

Straight Talk Wireless in Longview, Texas - Walmart didnt activate my phone card

I gave 60.64$ to walmart cashier and she swiped the card once and the machine told her to do it again and she didnt and handed me the receipt so i thought everything was good. But injust now tried to activate my service multiple times and it says the pin is invalid and no i dont have a receipt i threw it away walking out the store. Im not made of money so i need some kind of refund or my service back
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Review
#1390337 Review #1390337 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Activation
Reason of review
Damaged or defective

Straight Talk Wireless - I just spend $500 in 3 phones and paid for service and not o

I just bought 3 new samsung j7sky pro phones from walmart and paid to activate then And not one of them have service
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Review
#1315019 Review #1315019 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Activation
Reason of review
Damaged or defective

Straight Talk Wireless - Can’t activate new iPhone

We bought my daughter a new iPhone specifically from straight talk. They say they can’t activate it because there isn’t a Verizon tower near us but my husband who has Verizon service is sitting right beside me with full service. Their solution is to take the phone back and get another one. That’s a 60 mile round trip and they’re selling the phones on the Verizon network. It’s pointless.
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Review
#1155461 Review #1155461 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Activation
Reason of review
Order processing issue
1.0
Details
I have been on the computer for hours trying to resolve getting my phone activated with Straight Talk.Trac-phone contacted my current provider had my account closed and now is holding up activation. I brought my own phone bought Straightalk's activation kit with sim...
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3 comments
Anonymous
#1689668

tracfone wtf stright talk down goes your band paid for and stolen MF

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Review
#1111638 Review #1111638 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Activation
Pros
  • Reasonably priced plan for 10g
  • I could go almost anywhere in the us and use my phone
Cons
  • Representative arrogance
  • Unresponsive customer service was not willing to assist customer
  • Uneducated on phone topics
Reason of review
Poor customer service
Loss
$50
I have been a straight talk customer for over 3 years.To try to activate a new unlocked phone I spent 4 hours on the phone. getting bounced to over 10 different people. Long story short not a single person there could activate my phone and they actually were unable to...
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1 comment
MariaST
#1374035

Hi. I’m Maria from Straight Talk Wireless.

We do apologize for the inconvenience that you have experienced. Let me help you in activating your new phone.

For us to resolve this issue, please send us an email with your account information to straighttalk@fb-tracfone.com. Thank you.

Review
#1107532 Review #1107532 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Activation
Reason of review
Order processing issue

Straight Talk Wireless - Can't activate my phone

Can,activate. My. Phone. My cell. Phone
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Review
#1071265 Review #1071265 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Activation
Reason of review
Order processing issue
1.0
Details
What a joke!Bought the activation kit and being a current Straight Talk customer, felt I would have no problem. I purchased the unlocked phone from Walmart, and make sure it is a phone accepted by this activation kit. Tried to activate and sim card was not active....
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2 comments
Anonymous
#1325699

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep.Mariabot is just here to give the ILLUSION of caring.

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Review
#1022745 Review #1022745 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Activation
Cons
  • Lack of tech support
  • Lack of technical support
  • No protection
Reason of review
Order processing issue
1.0
Details
My daughter came to my house with a Walmart bag in hand and pulled out a new Straight talk phone she put purchased for me.Later that day I called to activate my new phone and they said it couldn't be activated. I took the phone back to the same store she bought it and...
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1 comment
MariaST
#1292081

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#1011622 Review #1011622 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Activation
Reason of review
Poor customer service

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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Straight Talk Wireless reviews
After 4 years of reliable service, ONLY because I never had to call customer service.I bought a new ST phone and had to make a call to get the number xferred. After 4 failed calls, 2 hang-ups and the fact that they disconnected my active number, were unable to transfer...
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2 comments
Anonymous
#1341868

The straight talk app says I have 8GB but when I got to the 5GB mark it went to 2G. All customer service had to say way sorry nothing we can do. So they lie to their customers.

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Review
#901300 Review #901300 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Activation
Reason of review
Poor customer service