Product: Straight Talk Wireless Cell Phone Replacement Clear all filters (0 of 19 reviews match)
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I bought a galaxy through straight talk and it didn't work right so they sent me a box to mail it to them for a replacement and I never got a phone back! So I'm out all the money paid for the phone plus had to buy two cards ( one of which came with new phone) and...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi EmptyFinch. This is Maria from Straight Talk Wireless. We're sorry for the inconvenience that you've experienced. As your service provider, we are determined to help you in...

2.1
Product
Straight Talk Wireless Cell Phone Replacement
#1376438
I had a samsung s4 it broke couldn't get another s4 so I bought a cheaper samsung it didn't last a year one day screen went black Iordered a s5 reconditioned charged it up screen showed battery charged turned it on nothing screen was black ordered a 10.00 phone waited...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. This is Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems with your device. We'd like to take a closer look into what's going on...

Product
Straight Talk Wireless Cell Phone Replacement
#1354881
I called customer service requesting to get the same exact model as the one I purchase. I was told that the shipping department had no equivalent phones so they took it upon themselves to send me a down graded phone and they could not do anything else about it. I was...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi ThisMarmot. This is Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems. Please chat with us using this link http://bit.ly/2CuBvXO ...

Product
Straight Talk Wireless Cell Phone Replacement
#1339400
this all started June 26th 2018. When my husband's phone mic was malfunctioning. So we called from my phone and told customer service that his phone needed replaced. The person on the phone said that we would receive a replacement phone 3-5 business days from then....
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi CuddlyMarineToad664. This is Maria from Straight Talk Wireless. Please accept our deepest apology for all the issues that you have faced with our service. Please send us a ...

1.0
Product
Straight Talk Wireless Cell Phone Replacement
#1303121

Straight Talk Wireless - Send phone back they said they don't have it

Have talked to them over 30 times ,send Samsung galaxy 7 back they can't find it say I can't get a replacement phone until they received it, no tracking number no nothing don't have phone or money back, stupid services
1.0
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Exchange, Refund and Cancellation Policy
Warranty
Product
Straight Talk Wireless Cell Phone Replacement
#1230384
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My daughter and i both bought exact phones on black Friday.We went through straight talk pre pay. Hers has broken twice and she contacted Straight Talk and got it replaced both times, no questions asked. I went through the warrenty plan and was offered either $79...
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Anonymous
your pimp

try amazon

3.8
Product
Straight Talk Wireless Cell Phone Replacement
#1147116
As Straighttalk requested, I sent by FedEx a nearly brand-new Samsung Galaxy S 8 to them which had been hijacked by a severe virus infection. The representative from Straighttalk promised that a replacement Samsung Galaxy S 8 would be sent to me to replace the...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. To resolve the problem, please s...

2.3
Product
Straight Talk Wireless Cell Phone Replacement
#1114483
I havent been able to use my phone since august 1, 2017 My phone turned off and didnt power back on for hours and hours I called straight talk they called their selves fixing the problem but in all reality they really didn't because the problem continued not even a...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I'm Maria from Straight Talk Wireless. We're sorry for the inconvenience that you've experienced. Let us help you in resolving your issue. Please send us an email with you...

3.3
Product
Straight Talk Wireless Cell Phone Replacement
#1102653
purchased a phone from straight talk.com.it didn't work. kept telling me no service, service disabled, blah blah blah. called then 8 times with each person telling me to do this and wait two hours. if no service, call back again. I finally had it, wanted to send phone...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolutio...

Product
Straight Talk Wireless Cell Phone Replacement
#1087500
I had bought a android phone june 2016 for $79, I bought the 2 year extended warreny, had trouble with my phone already in August of 2016 so I mailed it in and they sent me a new one, well again having problems again in march of this year wont take a charge and all of...
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Anonymous
Anonymous

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi, angeltblue. I see so many people complaining on here, but I don’t think you guys are going to the right people to get help. My whole family has a Straight Talk phone. For ...

1.0
Product
Straight Talk Wireless Cell Phone Replacement
I liked
  • Nonthing
I didn't like
  • On the phone more then once over 30 minutes
  • I sent in a 79 smart phone and they mailed me a 20 flip phone
  • He was rude and told me to just hang up and call back
#1029752