Livingston, Texas
Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
1 comment

Nothing more but a thieving company that has a bunch of ppl dumber that a box of rocks working for them.. It is all a scam.. And we have fell prey to it..

My phone pen broke.. They said send it in for replacement,, it took over a month to get my phone.. And they sent me a different phone.. Cheaper,, *** no!!

I call them back.. Spent almost an hour and half on the phone.. I have never heard PLEASE HOLD so many times in my life,,

And was transfered to numerous different people., i recieved another phone yesterday.. And i be.. It was the same dang phone they sent me the 1st time.. WRONG!!

He says if you just activate it i can give you credit,, ok. .. So i say.. You will credit me the hundred dollars im out on the cheaper phone.. Plus the 60.00 insurance plan and my taxes paid.. He was quick to say NO.,

Well *** no then.. Send me MY phone back!! I have a feeling.. Im never going to see my phone again..

Product or Service Mentioned: Straight Talk Wireless Cell Phone Replacement.

Reason of review: Bad quality.

Straight Talk Wireless Cons: Misleading info from every agent as well as refund promises, Service is very poor very verry poor, Being lied to about tracking info.

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MariaST
#1204756
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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