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2.3
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Customer service
Product or Service Quality
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1 comment

I had straight talk wireless network for about a month switch from at&t the they was cheaper!! It take about 20 minutes to an hour to get ahold of any by phone!!

Then they don't speak English!! On top they transfer 3 time's you have explained over and over what you call about to first person!! None of speak English!! My call get drop constantly!!

Their customer service stinks!! When WalMart they r nice thou! They do not knew how to fix your phone!!

So now I am with Verizon you may pay more! It better service!!

Reason of review: Pricing issue.

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MariaST
#1061270
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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