Product: Straight Talk Wireless Customer Care Clear all filters (127 of 127 reviews match)
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I went to my local Walmart and the Straight Talk employee, Tina, was very rude and had a bad attitude. She was so rude, it made me angry. She does not need to work with people with an attitude.
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi ShinyBengalTiger. This Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems. Please chat with us using this link http://bit.ly/2CuBv...

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi ShinyBengalTiger. This is Maria from Straight Talk Wireless. We are saddened to hear about it. Please send us a message through this chat link http://bit.ly/2CuBvXO so we c...

Product
Straight Talk Wireless Customer Care
#1355985
12 hours to recive an emergency text. nobody, NOBODY has been able to help me or resolve my messeging issue. chat has determined that my phone,a stylo3, is configured correctly and it is working fine with nearby devices AND the test code from " supervisor " RAUL. i had...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi ParallelHoneyBee. This is Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems. We'd like to take a closer look into what's going on...

1.0
Product
Straight Talk Wireless Customer Care
I liked
  • How it worked when i bought it
I didn't like
  • Support services
#1347251
Never had worst customer service in my entire life literally the guy could not speak hardly any English made no sense when I kept asking him and clearly proved we do not have a sales tax or a tax in our state and that I could go get a card across the street for $55...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi ScientificFerret144. This is Maria from Straight Talk Wireless. We are very sorry for the inconvenience you are going through. We never like hearing that our customers are ...

1.0
Product
Straight Talk Wireless Customer Care
#1341114
I purchased a phone through Straightalk for my daughter a few months ago. I went on auto refill to ensure her phone would not run out of minutes. My daughter then added her debit card and we were assured the monthly charge would be taken out of her card. I asked that...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi ErraticBologneseDog. This is Maria from Straight Talk Wireless. I read your post. Please accept our deepest apology for all the issues that you have faced with our service....

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi, ErraticBologneseDog. This is Maria from Straight Talk Wireless. We read your post, and we are sorry you are having some problems. Please chat with us at http://bit.ly/2CuB...

1.0
Product
Straight Talk Wireless Customer Care
#1331899
Was having trouble with network, called and sought help, person on other keppt saying I'm looking it up without asking what was wrong, then switched me to someone else because he couldn't help, that person put me on hold without telling me and left me there. I was so...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi AshamedSiameseFightingFish. This is Maria from Straight Talk Wireless. We are very sorry for the inconvenience you are going through. We never want our customers to have a ...

1.0
Product
Straight Talk Wireless Customer Care
#1321583
About two years ago I got straight talk wireless to save money and the caller ID on my wife’s landline would always show the name of a woman who had my number before me and Straight Talk said they would take care of it and it could not seem to be fixed then they sent...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi VolatileGiraffe. This is Maria from Straight Talk Wireless. We are very sorry if you have encountered some issues with your caller ID. We'd like to take a closer look into ...

Product
Straight Talk Wireless Customer Care
#1320225
I HAVE THREE STRAIGHT TALK PHONES THAT STRAIGHT HAS DEACTIVATED TWICE IN THE PAST MONTH FOR NONPAYMENT, I HAVE PAID FOR THEIR SERVICE FOR A YEAR ON ALL THREE CELLS, EACH TIME THEY SAY THAT THE CREDIT CARD TOOK THE PAYMENT BACK, WELL THE LAST TWO TIMES I WENT TO WALMART...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi NormalSeaTurtle. This is Maria from Straight Talk Wireless. Please accept our deepest apology for all the issues that you have faced with our service. Please send us a mess...

1.0
Product
Straight Talk Wireless Customer Care
I didn't like
  • Paying for thier mistake
  • Cheating people out of their money
  • Poor service quality
#1315535
Update: I have spoken to 5 more customer service agents and everyone of them made me start telling them the information over again from the beginning. None have offered a refund and so far I have recieved false information from each agent. After just over 7 hours on...
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Product
Straight Talk Wireless Customer Care
#1312194
Dont ever use this company they r cheap and thats what u get! Their customer service sux they dont know *** about phones , their supervisor telling me that u cant check google or be online if u r talking on the phone lol and the other guy telling evrrytime u travel to...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi PurringCanaanDog166. I'm Maria from Straight Talk Wireless. We are sorry to hear that you are displeased with the product and service. Please click on this link http://bit....

1.1
Product
Straight Talk Wireless Customer Care
#1302965
Last week i purchased two plans one for me,,and my wife respectively. And i made sure before i got off the phone that there was no confusion ,that they were seperate plans for different numbers,,and what happened......they put both plans on my wifes number...go...
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4.5
Product
Straight Talk Wireless Customer Care
#1298866