Seller: Straight Talk Wireless Product: Straight Talk Wireless Customer Care Clear all filters (0 of 79 reviews match)
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I switched to Straight Talk Home because they advertise that you can call any number in the U.S. Every week we discover more numbers that won't accept our calls. The first 5 or 6 that wouldn't accept our calls, we said "oh well, we can just use our tracfone." When we...
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2.0
Product
Straight Talk Wireless Customer Care
I liked
  • Price would be good if st provided the advertised service
I didn't like
  • Customer service
  • Poor service quality
#1390670
That I’ve seen Straight Talk offer no assistance to the hurricane victims in Georgia and Florida is appalling. I’ve been in their shoes during Ike, Rita, and recently Harvey, and communication is key to survival. Verizon and a couple others stepped in during these...
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2.0
Product
Straight Talk Wireless Customer Care
#1390370
My high speed data was cut from 4g to 2g because I went over my data limit. After contacting customer service and informed them that the reason I've been using so much data is because I live in Eastern North Carolina and power, TV and phones are out due to hurricane...
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Anonymous
Swoboda

I called Straight Talk to find out what they are doing about those of us in Florida who are dealing with the aftermath ofhurricane Michael. The repeated answer I received was ...

Anonymous
Durpa

Why should you get special treatment? What makes you more deserving then the little old lady or homeless person who runs out of data? You chose to stream and used up your data...

4.0
Product
Straight Talk Wireless Customer Care
#1359367
Never had worst customer service in my entire life literally the guy could not speak hardly any English made no sense when I kept asking him and clearly proved we do not have a sales tax or a tax in our state and that I could go get a card across the street for $55...
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MariaST
MariaST

Hi ScientificFerret144. This is Maria from Straight Talk Wireless. We are very sorry for the inconvenience you are going through. We never like hearing that our customers are ...

1.0
Product
Straight Talk Wireless Customer Care
#1341114
Dont ever use this company they r cheap and thats what u get! Their customer service sux they dont know *** about phones , their supervisor telling me that u cant check google or be online if u r talking on the phone lol and the other guy telling evrrytime u travel to...
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MariaST
MariaST

Hi PurringCanaanDog166. I'm Maria from Straight Talk Wireless. We are sorry to hear that you are displeased with the product and service. Please click on this link http://bit....

1.1
Product
Straight Talk Wireless Customer Care
#1302965
I was charge 49.05 for june i have no phone number never never have aoto fill with this co i will never deal with this co again in fact iam going to file a complain to the fcc
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Product
Straight Talk Wireless Customer Care
#1270928
Call Straight Talk wireless to see how to get my phone replaced due to many problems with it and being it was under factory warranty. Service tech was very arrogant and ignorant made some comments concerning my family which totally blew me away. Of course my response...
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MariaST
MariaST

Hi. My name is Maria and I work with Straight Talk Wireless. Please accept our sincere apologies for the inconvenience and trouble you have been through. We can further take a...

Product
Straight Talk Wireless Customer Care
#1258078
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Straight Talk Wireless - Horrible customer service

Finally got a new phone because the one i bought from them was broke. Being i didnt have a phone to call them they wouldnt give me my 7 days back after being on hold for 30 minutes. Not how you keep customers.
1.4
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Advertised vs Delivered
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Style and Design
Value for money
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Website
Product
Straight Talk Wireless Customer Care
#1241088
I just spent 3 hours on the phone with Straighttalk. I have a screenshot of the time (as it was my computer phone) to prove it. The last hour was with the so called "Head office" in Miami.. which I got through to after being on the phone for almost 2 hours. Finally the...
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MariaST
MariaST

This is Christian from Straight Talk Wireless. We apologize for the trouble. Allow us to assist you further and gather the information. Please chat with us using this link htt...

1.7
Product
Straight Talk Wireless Customer Care
I didn't like
  • Using people whose accent is so strong i cant understand them
  • How rude they are
  • Inflexibility
#1197100
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Straight Talk Wireless - Bad service

I’ve been a customer for 7 years never had a complaint til now the company deactivated my SIM card without checking if it was active put me out of business for 4 days
Product
Straight Talk Wireless Customer Care
#1177660