Product: Straight Talk Wireless Customer Care Clear all filters (0 of 126 reviews match)
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They refused to refund money. Promised to fix problems n never did. Different stories from diff supervisors. Coukdnt make calls or texts. Cant use mobile data anywhere
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MariaST
MariaST

Hi Valued Customer. This is Maria from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your conveni...

MariaST
MariaST

Hi Valued Customer. This is Maria from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your conveni...

1.0
Product
Straight Talk Wireless Customer Care
#1373988
I called for help on why my phone is acting up. I called on numerous times i always do what they ask me to do. Turn off the phone, turn it back on etc. They have even updated the phone. I have taken the sim card out and read them the last 4 nunbers. Nothing seems to be...
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MariaST
MariaST

Hi Valued Customer. This is Maria from Straight Talk Wireless. Please accept our deepest apology for the inconvenience we have caused you. For us to further assist you, please...

MariaST
MariaST

Hi. This Maria from Straight Talk Wireless. We do apologize for the inconvenience that you have experienced with our customer service. As your service provider, we are determi...

Product
Straight Talk Wireless Customer Care
#1369044
They are not offering any services to areas hit by Hurricane Florence like other phone carriers are offering. That’s just sad and greedy.
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MariaST
MariaST

Hi ToweringAnteater. This is Maria from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your conven...

Anonymous
TC

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have. These crooks have been rip...

Product
Straight Talk Wireless Customer Care
#1368245
I have never seen an American based company that only uses foreign customer service. I can not understand any damn thing the people are saying in the Philippines. I was on the phone 09/25/18 from 7pm est til 907pm est when I just decided to hang up. I was transferred...
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MariaST
MariaST

Hi OblongBobcat. This is Maria from Straight Talk Wireless. We apologize for the inconvenience we have caused you. Please send us a message through this chat link http://bit.l...

Product
Straight Talk Wireless Customer Care
#1365962
I. Call and thay decide. Taking it but my bank said thay. Did it is going to be investigated
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Anonymous
Anonymous

straight talk sucks

MariaST
MariaST

Hi. This is Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems. Allow us to review your account so we can provide you with a concrete...

Product
Straight Talk Wireless Customer Care
#1364146
Humbly seeking advice, I have been a loyal customer to ST for over 12 years. About 8 months ago, due to a clerical error on their part, my zip code was changed. After 3 weeks of phone calls, texts, Etc... The only response I get is that if they change my ZIP code back...
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MariaST
MariaST

Hi, RemarkableDolphin236. This is Maria from Straight Talk Wireless. Thank you for being a loyal customer despite your bad experience on the sudden change of your phone number...

MariaST
MariaST

Hi RemarkableDolphin236. This is Sara from Straight Talk Wireless. Please send us a message through this chat link http://bit.ly/2CuBvXO so we can further assist you with your...

1.6
Product
Straight Talk Wireless Customer Care
#1362539
Yesterday my phone was deactivated and I am up to date on payments until October 1st.I called customer service and encountered so really rude and obnoxious people who spoke very little English.After 8 calls to your experts my phone still is not working.Serveral so...
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MariaST
MariaST

Hi WigglyServal377. I am Maria from Straight Talk Wireless. We're sorry for the trouble you've encountered with your phone. If you give us another chance, we assure you we wil...

MariaST
MariaST

Hi WigglyServal377. This is Maria from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your conveni...

1.0
Product
Straight Talk Wireless Customer Care
#1359770
Spent 8 hours on the phone getting transferred around, repeatedly hung up on and lied to by the worst customer service team ever assembled. They make you answer the same questions and after you answered them all they tell you to hold while they transfer you. Then hang...
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MariaST
MariaST

Hi BeneficialAngelfish. I am Maria from Straight Talk Wireless. We understand your frustrations about our service. Please accept our deepest apology for the inconvenience you ...

MariaST
MariaST

Hi BeneficialAngelfish. This is Maria from Straight Talk Wireless. We apologize for the inconvenience we have caused you. Please send us a message through this chat link http:...

1.0
Product
Straight Talk Wireless Customer Care
I didn't like
  • Fact the customer is to be cheated as much as possible
  • Service is very poor very verry poor
  • Cheating people out of their money
#1359613
My high speed data was cut from 4g to 2g because I went over my data limit. After contacting customer service and informed them that the reason I've been using so much data is because I live in Eastern North Carolina and power, TV and phones are out due to hurricane...
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Anonymous
Swoboda

I called Straight Talk to find out what they are doing about those of us in Florida who are dealing with the aftermath ofhurricane Michael. The repeated answer I received was ...

Anonymous
Durpa

Why should you get special treatment? What makes you more deserving then the little old lady or homeless person who runs out of data? You chose to stream and used up your data...

4.0
Product
Straight Talk Wireless Customer Care
#1359367
I went to my local Walmart and the Straight Talk employee, Tina, was very rude and had a bad attitude. She was so rude, it made me angry. She does not need to work with people with an attitude.
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MariaST
MariaST

Hi ShinyBengalTiger. This Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems. Please chat with us using this link http://bit.ly/2CuBv...

MariaST
MariaST

Hi ShinyBengalTiger. This is Maria from Straight Talk Wireless. We are saddened to hear about it. Please send us a message through this chat link http://bit.ly/2CuBvXO so we c...

Product
Straight Talk Wireless Customer Care
#1355985