Every time their profile is changed my phone is turned off and I am not notified. Then, when I call customer service, they ILLEGALLY deactivated my phone, gave me rude attitude, hung up on me, lied to me, and did not know how to fix my phone never mind speak simple English. I could not understand anything they were saying to me.
Product or Service Mentioned: Straight Talk Wireless Customer Care.
Reason of review: Poor customer service.