Product: Straight Talk Wireless Internet Service Clear all filters (70 of 70 reviews match)
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4.0
Details
Ive been a straight talk customer for years with very little problem other than customer service. I changed to the zte midnight this morning. The transfer went through quick but i havent had 3g internet since then. i spent 3 hours on the phone trying to get help with...
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1 comment
MariaST
#910082

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

Review
#564839 Review #564839 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Damaged or defective
2.0
Details
I purchased a wifi hotspot box at Walmart from Straight Talk. I live where no other internet is available except satellite for $60 a month at 10G. So this hotspot box seemed like the perfect option. I have a ST phone, so I know I have service out here, and I've had no...
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1 comment
MariaST
#895668

Hi GeminiChar7781. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

Review
#554198 Review #554198 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Pros
  • Cell phone
Cons
  • Quality of replacement
  • Wifi device
  • Customer service staff
Reason of review
The product is terrible!!
Loss
$118

Straight Talk Wireless in New Hampshire - Glitch in their website..1 to 2 month wait period for refund...

4.0
Details
I ordered a phone bundle off website at final process screen it said there was a problem with internet and the order failed. so I tried again and same message. I checked my bank account and they billed me for 2 phones and plans. when I called person on other end didn't speak English. told me to just refuse one phone from fed-ex, if the cancellation didn't work. received email stating one order was cancelled checked bank account no reverse on charges. I called again, again nobody spoke English was told I have to wait 1 to 2 billing cycles [1 to phone 2 months] to get my money back. Also told me to contact my bank.
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3 comments
MariaST
#880785

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thanks.

MariaST
#880626

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW. Thanks.

MariaST
#880625

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW. Thanks.

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Review
#542973 Review #542973 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
website glitch double order poor customer service
Loss
$125
Preferred solution
Full refund

Straight Talk Wireless - Internet Service Review from Atlanta, Georgia

It's horrible I only have had this service for 8 days my calls drop my Internet speed has dropped. I called customer service and was actually laughed at. I did try my best not to get mad because it is only 50 dollars but I hate liars and conniving people and this company is definitely that the rep that I spoke with kept repeating herself over and over and was basically saying nothing so I ask to speak to a supervisor I was literally on hold for over an hour and she even came back to the phone and asked did I still want to hold and I was determined to speak with a supervisor but after a hour and a half she hung up on me. This company leaves a horrible taste in my mouth I wouldn't recommend this company to my worst enemy.
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1 comment
MariaST
#865145

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thanks.

Review
#527108 Review #527108 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service

Straight Talk Wireless - Internet Service Review

Customer service. was poor. on hold for longer than 30 minutes. My internet has been slower since I aded money to my acont. Can't acsees gps or google play. and still customer service has NOT corected thease issues . CHRISTOPHERD.JONES24@GMAIL.COM
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2 comments
MariaST
#875932

I was about to give up on my phone until I found this email address for Straight Talk and they actually fixed all my problems. Now, I am glad I decided to give it another try.

Send them your name, cell number and serial number. The email address is ST.CorpResolutionTeam@straighttalk.com or you can chat with them live @ http://bit.ly/16DrgbW.

They will help you.

MariaST
#847784

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW.

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Review
#515876 Review #515876 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service

Straight Talk Wireless - Internet Service Review from Tampa, Florida

I have not used my data much on my phone and I keep getting messages about my data that I'm over my limit now my internet is slow it won't load my Google play or nothing.
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1 comment
MariaST
#842044

Hi! This is Maria, and I work with Straight Talk Wireless.

I read your post and thought you could use some help. We can fix this right away. We would need you to send us your account information to this email address ST.CorpResolutionTeam@straighttalk.com. Include your name, contact number and your cell phone number or serial number.

Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW. Thank you!

Review
#511232 Review #511232 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
My phone is out of high speed internet. Why cant u sell a card on the side for say $9.99 so ur customers would have high speed all month long. Sounds like win win to me. We have unlimited u have mo money mo money!!! Oh I just saw that I have to enter at least100 words...
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2 comments
MariaST
#837058

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW.

View more comments
Review
#507426 Review #507426 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service

Straight Talk Wireless - Internet Service Review

Terrible internet since supposed 3g system up grade be nice to use the service I pay for
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1 comment
MariaST
#831034

Hi, this is Maria with Straight Talk. I read your post and am sorry that you are having problems.

Please send me your contact information to the following email address ST.CorpResolutionTeam@straighttalk.com. We can help you get the problem resolved right away.

Please include your name, phone serial number or cell phone number. Just copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW .

Review
#501212 Review #501212 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
I switched to Straight Talk from AT&T because I wanted a less expensive service and unlimited everything. I have only been with Straight Talk since this past August, and already I am ready to switch to different company *again*. The service reps are in another...
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1 comment
jasonpwilliams1997
#837102

Same exact issue with my service.

Review
#456320 Review #456320 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Loss
$220
Tags
  • Waste of money
  • incompetent
I have had straight talk for almost two years now, and I am fed up with this nonsense. Aside from their phones being unable to hold a charge after a short period of time, now my data service as well was suspended and without Warning. Yes, maybe this is in the fine...
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Review
#437731 Review #437731 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Loss
$100