Product: Straight Talk Wireless Internet Service Clear all filters (69 of 69 reviews match)
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Straight Talk Wireless - I can not send MMS messages

I recently bought a Samsung Galaxy 3 through straight talk. First I had problems with accessing the internet. After calling customer service three times and each time getting transferred numerous times. None of them were able to help me. I finally figured out what I needed to do on my own. I got it to work, however they continued to tell me that the tower my phone works off of is down...blah blah blah...for a week now. Then... I call back again because my phone will not send or receive MMS messages. They made me reset my phone which I then lost all my apps, pictures etc... still has not worked... After being transferred 4 different times. the rep ended up again telling me I need at least 2 bars of service to send... such bull. I wish I would have just went and got a contract phone. Now I'm scared to send the phone back because I think they will screw me on my refund!!! so Upset. I would not recommend this service to anyone!!!
Clayton, New York
Product
Straight Talk Wireless Internet Service
#432166
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Straight Talk Wireless - No texts, no roaming .. no nationwide service

I've had this phone now for a month, I get constant spam phone calls and texts however when my husband who also has Straight Talk tries to text me it fails. We live in a perfect coverage area yet constantly have 2 bars or less. Recently I traveled south to a large city and had NO coverage at all. Customer service are useless, I made a complaint on their facebook page and was called an #***!! Well this #*** is throwing their phone away and signing with a reliable service provider. Total loss so far $200+ for 2 phones and $75 for "service" we couldn't use most of the times.
Product
Straight Talk Wireless Internet Service
#428775
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I have had my phone for two weeks. My Internet Speeds were fine for about three days when I had got the phone. then it was Capped down. About two days ago it was capped down again. Now its slower then Dial Up. I have called customer service several times first time...
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Anonymous
MrLemons

This is because you are either heavily using data or watching videos on data which, if you read the terms and conditions, is against their policy and subject to data capping.

Douglas, Wyoming
Product
Straight Talk Wireless Internet Service
#424394
June 1, 2013 About A month ago straight talk/ trac phone did a browser update and ever since my internet browser has been very slow and or not loading pages at all and if I clear history che and cookies I get a message from trac phone / straight talk that my browser...
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Product
Straight Talk Wireless Internet Service
#413777
Straight talk customer service is really slow and bad. They do not have good coverage. Data is not unlimited, i called them many times they put in holds for hours. They lies lot. No data at all. Called the customer service many times and every times they transfer to...
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Anonymous
kelsey

I had to cancel my credit card to avoid being charged 5 or 6 times for one month. Every time I tried to cancel auto refill (which I never signed up for) I would get2more texts...

Product
Straight Talk Wireless Internet Service
#398811

Straight Talk Wireless - Really worst service, lied by straight talk

Straight talk customer service is really slow and bad. They do not have good coverage. Data is not unlimited, i called them many times they put in holds for hours. They lies lot. No data at all. Called the customer service many times and every times they transfer to other department ( Internet) but no ones takes the call even after waiting hours in holds. Finally line cuts itself. Again I called them , they said now it won't happen like before, they said I my call will be handle by another department but there was no one to take my calls, I tried from morning till late afternoon, but no one was there to talk about the problem. I told them to cancel my auto enrollment (my monthly billing), they did not help me to cancel it also. They told I can cancel anytimes, they are just there to charge money ( take action very soon) but to cancel they transfer line to other department and kept me in hold till I finish my cell phone battery charge. I m really sad, I even cannot cancel my payment. I don't know why they are so rude and not helping their customer. It is really sad to be straight talk customer.
Product
Straight Talk Wireless Internet Service
#398808
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I honestly don't know where to start . . . My husband and I both have straight talk. For the past couple months my phone has stopped working at least five times and no one from customer service could fix it, so I got a new phone. Both my husband and I got new phones...
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Anonymous
HEADS SHOULD ROLL!!!!

IF I WANT THE VERY WORST IN THIRD WORLD SERVICE, I NEED LOOK NO FURTHER THAN STRAIGHT TALK, THEY SHOULD REVISE THEIR NAME TO\"DOUBLE TALK\", AND NO I\'M DEFINATELY NOT FEELI...

Anonymous
***ed and outraged!and yes, h

absolute worse customer service i\'ve ever experienced in my entire 56+years. incredible liars! also they seem to hate those who speak english as their native language. it se...

Product
Straight Talk Wireless Internet Service
#340014

Straight Talk Wireless - Samsung phone from straight talk

I ordered a large refurbished phone from straight talk, but the phone that was sent to me, was a small one instead. This is the most confusing phone that ive ever had. I cant get on internet, cant get my calls to go threw half the time. Its the worst *** I've ever dealt with. I'll never order from them again. Plus they have poor customer service. It sounds like someone talking from a foreign country. I am very unhappy and feel like I got ripped off. I want a refund but cant get one. What a joke! Dont order from these people!
San Benito, Texas
Product
Straight Talk Wireless Internet Service
#339908
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I had been a Straighttalk user for the past couple of years with very little issues with their services until I baught their Android phone. I went on the internet and looked at tethering my Android to my laptop. I had checked out a few websites that had offered a free...
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BrightRaven870
BrightRaven870

Thank you!! You literally saved me from this happening to me!! Another warning... do not use the hotspot without paying their outrageous fees!! I've been using it for a year, ...

Anonymous
Bill1461

Completely illegal..... They now can't limit you on using your Hotspot. There is one straight talk phone that has the Hotspot feature still built in from the factory, and to m...

Product
Straight Talk Wireless Internet Service
#326590