Product: Straight Talk Wireless Internet Service Clear all filters (70 of 70 reviews match)
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1.7
Details
For the past one and a half months i have had barely any internet connection between 8 am and 12 am . 8 hours daily with a decent connection. Midnight to 8 am. And all customer service ever wants to do is reset the apn. And that does nothing.
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1 comment
MariaST
#1726404

Hi PossessiveRabbit. This is Maria from Straight Talk Wireless.

We sincerely apologize to hear about it. Please chat with us at http://bit.ly/2CuBvXO for us to further assist you with your concerns. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1611239 Review #1611239 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Pros
  • Unlimited data
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Your Internet is junk I am going to switch soon as possible
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1 comment
MariaST
#1580144

Hi OrganicKingPenguin. This is Maria from Straight Talk Wireless.

I read your post and am sorry you’re having some problems. With your internet connection. Allow us to fix this matter. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1380887 Review #1380887 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality
3.4
Details
So every since I bought the unlimited $55 plan . Unlimited text talk and calling . 60GB . It seems that the websites that I use the most are taking FOREVER to load. So I tested it. I went on a different sites and it loads in like .2 seconds . Then , I tried different...
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1 comment
MariaST
#1558759

Hi. This Maria from Straight Talk Wireless.

We are sincerely sorry for the inconvenience this may have caused. It doesn't matter as to what website you will be using your data. Allow us to review your account to check why your data is slow. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1353194 Review #1353194 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Straight Talk Wireless - Throttled service after being a customer for three years.

1.3
Details
Straight Talk Wireless - Throttled service after being a customer for three years.
They have throttled my data down to .25 Mbps during the day. After midnight my speed goes back to 14-8 Mbps. I've tried everything with customer service and their final answer was "we have tried everything, sorry".
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Review
#1254968 Review #1254968 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Straight Talk Wireless - This company is a scam

It took me 15 minutes for this to load on straight talk. You are just wasting your money to upgrade to more Gs. The 35 bucks is not bad for the phone and text however. You can get your email if you are willing to wait a half hour or so. Forget sending any photos
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Review
#1249510 Review #1249510 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Straight Talk Wireless - 55 dollar unlimited is limited

Ive contacted straight talk to no avail. Im slowed down at 10 G Not 60 as unlimited which is not unlimited says. I had trouble just loading this site. They always say sorry call this number but then you get somebody in Asia who does nothing. Dont believe that you get unlimited on 55 dollar Walmart card because you get slowed down really quick. Customer service is *** poor.
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Review
#1241226 Review #1241226 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Straight Talk Wireless - Straight talk is terrible

1.0
Details
i used to love straight talk but now i hate them the service is aweful i never have 3g and sometimes my service dissappear all together this is unacceptable. if i didnt have wi fi i couldnt even write this review as my service has shut down completely. this is not a signal issue i am at my house and it has worked here for three years. i just bought minutes last week so my service is active
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Review
#1240510 Review #1240510 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Straight Talk Wireless - No high speed data with service refill

Low speed only. No refunds. told i used 10 mb in 1 day.
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Review
#1194621 Review #1194621 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality
1.4
Details
Same here!I've had straight talk on and off for a good 10 years never having much of a problem until about 3 or 4 months ago the service SUCKS! I have the unlimited plan, just renewed yesterday and it barely works at all. Pages either take FOREVER to load or don't work...
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1 comment
MariaST
#1423705

Hi. This is Maria from Straight Talk Wireless.

I am very sorry for the inconvenience you have gone through with your phone.

I understand where you are coming from and how frustrating this has been. However, we need your current physical location/address to check for outages and changes in the coverage. We want to help you fix the problem and resolve your concerns.

Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1176216 Review #1176216 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Cons
  • Service is awful
Reason of review
Bad quality

Contact Straight Talk Wireless Customer Service

Website:
www.straighttalk.com
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Reviews

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Straight Talk Wireless reviews

Straight Talk Wireless - Usage

1.0
Details
i never used up 8gigs in a months time now u get 10gigs and in a week i used up all of it really funny how u use the phone in the same way u always do month after month and now you have no download speed seems awful funny to me of course when i called them they offer me to by another card to restore my speed i just want to know what the *** happened to all that data?
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Review
#1129844 Review #1129844 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality