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Throttled service after being a customer for three years. | Straight Talk Wireless

1.3
Details
Throttled service after being a customer for three years. - Straight Talk Wireless
They have throttled my data down to .25 Mbps during the day. After midnight my speed goes back to 14-8 Mbps. I've tried everything with customer service and their final answer was "we have tried everything, sorry".
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Review
#1254968 Review #1254968 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Straight talk is terrible | Straight Talk Wireless

1.0
Details
i used to love straight talk but now i hate them the service is aweful i never have 3g and sometimes my service dissappear all together this is unacceptable. if i didnt have wi fi i couldnt even write this review as my service has shut down completely. this is not a signal issue i am at my house and it has worked here for three years. i just bought minutes last week so my service is active
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Review
#1240510 Review #1240510 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality
1.4
Details
Same here!I've had straight talk on and off for a good 10 years never having much of a problem until about 3 or 4 months ago the service SUCKS! I have the unlimited plan, just renewed yesterday and it barely works at all. Pages either take FOREVER to load or don't work...
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1 comment
MariaST
#1423705

Hi. This is Maria from Straight Talk Wireless.

I am very sorry for the inconvenience you have gone through with your phone.

I understand where you are coming from and how frustrating this has been. However, we need your current physical location/address to check for outages and changes in the coverage. We want to help you fix the problem and resolve your concerns.

Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1176216 Review #1176216 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Cons
  • Service is awful
Reason of review
Bad quality

Usage | Straight Talk Wireless

1.0
Details
i never used up 8gigs in a months time now u get 10gigs and in a week i used up all of it really funny how u use the phone in the same way u always do month after month and now you have no download speed seems awful funny to me of course when i called them they offer me to by another card to restore my speed i just want to know what the *** happened to all that data?
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Review
#1129844 Review #1129844 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality
1.0
Details
The repoed my 5g took down to 2g in 2& half weeks they used my g's to complain about my g's (wankers)
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3 comments
Anonymous
#1325741

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep.Mariabot is just here to give the ILLUSION of caring.

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Review
#995182 Review #995182 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality
1.4
Details
I purchased a Straight Talk mobile hot spot a few months ago had no problems until two wks ago when it started using a $25 card/2GB data within a few days.This was without changing internet usage (no videos, downloads, etc.). I've called customer service daily and was...
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1 comment
MariaST
#1270350

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM

Review
#990079 Review #990079 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Poor customer service
1.0
Details
Bought this phone un sept this year.Internet works for just abiuta week lat monthand week this month. Straight talk says ive usef all my data .while on on the phone hearing all this *** u git a text from Them sayingi have 5gs if the data high speed left .Customer...
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1 comment
MariaST
#1230895

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#941466 Review #941466 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Straight Talk Wireless - Internet Service Review from Teterboro, New Jersey

1.1
Details
I have been using straight talk for far too long... My data is never 3g-4g speed. During my 10g of “high-speed" my service is throttled regularly and running at slow speed. Often connection to sites are timed out. Once my higher speed is over I am switching to Boost mobile. Unlimited high speed data. No throttling! Further more unlimited streaming media all for $60
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2 comments
Anonymous
#1169453

Boost mobile? LMAO good luck with that. Straight Talk is unlimited but they do throttle you after 5gb and its clearly says that if you read the terms.

MariaST
#1166388

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Review
#856232 Review #856232 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Pros
  • Fact i was able to purchase 10 gigs of data for 55 dollars
Cons
  • Downfall is that my high speed is not running at 3g 4g speed
Reason of review
Bad quality
1.0
Details
Straight talk you ard horrible.2 days of data for 50 follars. Call me or as, I alreadg have vontacted the FCc. 318-303-1698.Mr.Arnold.
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2 comments
Anonymous
#1169466

This has to be arnold schwarzenegger cause you are typing in his voice. lol

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Review
#848113 Review #848113 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Contact Straight Talk Wireless Customer Service

Website:
www.straighttalk.com
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Reviews

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Straight Talk Wireless reviews
1.0
Details
Yeah this company really sucks big time no wonder they were sued over this slow internet ***!!
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1 comment
MariaST
#1108843

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#786536 Review #786536 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality