Product: Straight Talk Wireless Internet Service Clear all filters (69 of 69 reviews match)
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1 comment
Two weeks into the service plan your data is throttled back to speeds that make using the internet impossible.This happens each month. Straight talk claims after 2.5gb it throttles back....why not 4.5 or just let me use all 5gb ?? I purchasrd a 10gb plan and the same...
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MariaST
Straight Talk Wireless Verified Representative
#1210114

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality
Review #914264 is a subjective opinion of poster.
1 comment
1.8
Details
I have an iPhone have just purchased a new monthly $45 refill card a few days ago and my internet is still loading slower than ever sometimes it won't even load at all. Please help me fix this problem
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MariaST
Straight Talk Wireless Verified Representative
#1188300

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality
Review #885078 is a subjective opinion of poster.
1 comment
Used up my 5gb, throttled to 2G. Phone app still says I have used only 4.68gb as of 6/5/16, -thats when my service starts over, so I waited patiently. It is now 6/7/16 and it hasn't renewed my service. App says 4.99gb used as of today. Not even 5gb yet. I know of...
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MariaST
Straight Talk Wireless Verified Representative
#1170745

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Taylorsville, North Carolina
Service
Straight Talk Wireless Internet Service
Reason of review
Not as described
Review #861307 is a subjective opinion of poster.
2 comments
1.1
Details
I have been using straight talk for far too long...My data is never 3g-4g speed. During my 10g of “high-speed" my service is throttled regularly and running at slow speed. Often connection to sites are timed out. Once my higher speed is over I am switching to Boost...
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Anonymous
#1169453

Boost mobile? LMAO good luck with that. Straight Talk is unlimited but they do throttle you after 5gb and its clearly says that if you read the terms.

Author
Location
Teterboro, New Jersey
Service
Straight Talk Wireless Internet Service
Pros
  • Fact i was able to purchase 10 gigs of data for 55 dollars
Cons
  • Downfall is that my high speed is not running at 3g 4g speed
Reason of review
Bad quality
Review #856232 is a subjective opinion of poster.
1 comment
2.0
Details
DATA SHORTINGMain gripe with their 5gb data plan, you pay for 5 but you actually only get 4 gb when it slows down to 2g. Can verify using ST's data usage app and comparing against actual usage using My Data Manager app and built in Samsung Data Usage.
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MariaST
Straight Talk Wireless Verified Representative
#1177246

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
San Mateo, California
Service
Straight Talk Wireless Internet Service
Reason of review
Not as described
Review #854128 is a subjective opinion of poster.
2 comments
1.0
Details
Straight talk you ard horrible.2 days of data for 50 follars. Call me or as, I alreadg have vontacted the FCc. 318-303-1698.Mr.Arnold.
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Anonymous
#1169466

This has to be arnold schwarzenegger cause you are typing in his voice. lol

Author
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality
Review #848113 is a subjective opinion of poster.
1 comment
2.5
Details
Would rather have a plan because im sooooooooooooooooooooo sick of my high speed data running out, its so *** slow its not just slow its like the type of slow that you cant even get on youtube or facebook. Its like i only have fast data for 2 weeks.
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MariaST
Straight Talk Wireless Verified Representative
#1154828

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Claysburg, Pennsylvania
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality
Review #841511 is a subjective opinion of poster.
3 comments
I've had some of the worst scenarios with customer service with Straight Talk, even when being sent to their "hot line" and talking to "managers".I started having trouble with my phone and and couldn't get data and online. I called customer service and they gave me a...
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Anonymous
#1159613

You are absolutely right, ridiculously awful customer service. They sell you defective equipment and then expect you to go without phone service for weeks while you mail them ...

Author
Location
Aptos, California
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality
Review #839198 is a subjective opinion of poster.
1 comment
I feel ripped off.Unlimited is only 3g, so you advertise, but I only get 2.5. Been with straight talk since it started at wal- mart. I'm definitely not happy. I'm dropping you and going to a company who stands by what they say you are getting.Bye bye straight talk.
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MariaST
Straight Talk Wireless Verified Representative
#1152441

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Piggott, Arkansas
Service
Straight Talk Wireless Internet Service
Reason of review
Not as described
Review #839169 is a subjective opinion of poster.
1 comment
3.2
Details
Had my byop active for almost 3 weeks and have yet to see data speeds that are even equivalent to dial up.... Yes its hat slow im using an unlocked samsung note 5 and they have yet to uve me an apn that works with my phone yes it will connect to thw internet but at no...
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MariaST
Straight Talk Wireless Verified Representative
#1140916

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Ligonier, Indiana
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality
Review #825223 is a subjective opinion of poster.