Not resolved
3.2
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Website
1 comment

Had my byop active for almost 3 weeks and have yet to see data speeds that are even equivalent to dial up.... Yes its hat slow im using an unlocked samsung note 5 and they have yet to uve me an apn that works with my phone yes it will connect to thw internet but at no joke dial up speeds 5 different apns and no results paying for somethin i cant use really *** me off sorry for the rant this service would be amazing i they just fix this issue!!!

Product or Service Mentioned: Straight Talk Wireless Internet Service.

Reason of review: Bad quality.

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MariaST
#1140916
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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