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Have call straight talk twice about slow internet sevice took 2 hours to get service back if this continues will be switching to another service I am tired of waiting on facebook to update takes at least 10 minutes to show pictures have deleted alot off my phone to see if that was the problem no help please fix problem been on this service for 3yrs now hate to switch but something dont change I will this is a new phone brought in December 2015

Product or Service Mentioned: Straight Talk Wireless Internet Service.

Reason of review: Poor customer service.

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MariaST
#1116987
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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