Manufacturer: Straight Talk Wireless Category: Mobile Hotspot Plans Clear all filters (23 of 23 reviews match)
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Purchased wifi Hotspot and data plan from Walmart.After refill, service dropped, after contacting straight talk and them admitting problem, service was restored Service dropped again and Straight talk will not provide proof of data usage. Due to vacation, Hotspot was...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concer...

my straight Internet is so slow it use to be good now it is just like buying minutes for your phone 45 dollar card say unlimited just bull straight talk you need to do something about it if you want to keep your customers every one use to talk good about straight talk...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

StraightTalk is the worst cell phone provider I have ever been with. I just started service with them on 2/27/16. I am half way through my month and I have used up 5gb of data and have been reduced to slower speeds. I called customer service to find a solution to my...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
I didn't like
  • Refusal to help
  • Employee knowledge
  • Being lied to

Straight Talk Wireless Mobile Hotspot Plan Review

#705208
2.8
I have been a straight talk unlimited customer for 5 years. I had awesome service UNTIL they increased data useageto 5G. Now my Internet connection is slow or is constantly buffering or dropping all together. I'm very ticked off because the service should be better not worse with the upgrade! Guess I will be swapping soon to Verizon! Boo to you Straight Talk!!
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Straight Talk Wireless Mobile Hotspot Plan Review

#666821
My internet has been extremely slow for the past month & I'd like to know why....
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As soon as find a public forum to post this review I WILL!!! I have had NOTHING but headache, run around and BULL!@$% dealing with ST and this mobile hotspot since I purchased it a week ago. I purchased it over a week ago, and it would not connect to my device after...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

I didn't like
  • Wasting my time
  • Quaility of language
  • Lied to by employees and manager
#801347
It says unlimited data but it is only 5 GB because of the horribly slow speeds for everything after 5gb. You can't load anything up at all. I used 3gb on YouTube alone which is well over half. I really wish they made it slighlty faster so i can use what i payed for!!
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

I got a straight talk mobile hotsot as a gift and 1GB data card. When i called to activate it a customer service said id have to tke it back and have it rescanned. Needless to say i called wal mart and the said they have told straight talk repeadly they cannot and will...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

I purchased a straighttalk mobile hotspot and a 5gb data card for $50 at WalMart Dec 1. Get it home, activate it, add my data plan, everything seemed fine. The next day, my data is gone! I hadnt used it and after calling customer service twice (i was disconnected first...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

I started having trouble within an hour of putting a new service card on the account for my mobile hotspot. Everything quit working hotspot tablet. Nothing could connect to it. It said there is no active data plan or check the info I entered again. I have a straight...
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MariaST
MariaST

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

I have been a member of straight talk for about eight years. I love the service. I have been having data issues since I brought my new phone. My internet service isn't working. I paid for 3G of data and I only have 1G. My phone is really slow. My husband and my son...
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MariaST
MariaST

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

I spent $100 on a mobile hotspot, and $50 for a 5gb plan. After going on vacation and comeing home my balance was @ 0gb. I called to complain, i was told i need to refill because it shows my data was being used. If i wasn't home, who was using it? I'm beyond livid! I...
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MariaST
MariaST

Hi! We apologize for the inconvenience. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. Thanks.MariaSt...