Product: Straight Talk Wireless Mobile Hotspot Plan Clear all filters (34 of 34 reviews match)
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1.0
Details
On 5/29/2019 I loaded 1G of data on this hotspot. I was using it with a Republic Wireless Moto X phone for 15 minutes of navigation on 5/30/2019. When I got to my destination the data was gone. I called customer service and they said I had used up the data. Lucky for...
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4 comments
debcaswell99
#1742022

The Walmart Straight talk hotspot is a completely fraudulent operation. The autoreplies are fake and if you call the number you will go to the third world country stealing your data.

I did write a letter to the Miami headquarters and they sent me a letter. It was as fraudulent as the autoreply system. They are a front for the fraud. Americans need to diligently research hotspots because if your hotspot data is administered in a third world country it will be stolen.

If you purchase something from Walmart, they won't care or fix your problem. Buyer beware!!!!

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Review
#1548034 Review #1548034 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Cons
  • Customer service in third world countries is stealing data
Reason of review
international theft of data
Loss
$15
1.6
Details
I purchased the $55.00 internet card and the internet device.They put on the card service last yp days.This service last 2days these people are ripp-off.I'm out of service and out of my money
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1 comment
MariaST
#1630397

Hi UnsightlyTortoise506. I'm Maria from Straight Talk Wireless.

We apologize for the trouble this has caused you. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Review
#1429236 Review #1429236 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Reason of review
Not as described/ advertised

Straight Talk Wireless in Sanford, North Carolina - Not happy about not having hotspot option on my phone anymor

I use the ultimate unlimited plan and now my new phone dont have the hotspot option well it does its just blocked by them i know this to be fact but if im paying for it why do they care how i use it
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Review
#1391991 Review #1391991 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Reason of review
Not as described/ advertised
1.6
Details
I Was told that I can't use my own data plan as a personal hotspot to share with my son when he's in the car. Just switched to Straight Talk because it was $10.00 cheaper per month. Well I am switching back when my plan runs out. Was told by Straight Talk Rep. that I...
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Review
#1391447 Review #1391447 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Pros
  • Coverage area
Cons
  • Told i needed to purchase a hotspot device
  • Unable to use my data that i paid for
Reason of review
Bad quality
Loss
$48
Preferred solution
Full refund
Tags
  • Straight Talk Cell and Service
2.2
Details
Very slow , glitchy No matter where you take it. Not worth the money.
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2 comments
MariaST
#1558618

Hi Valued Customer. This is Maria from Straight Talk Wireless.

We sincerely apologize for the inconvenience that you have encountered with our service. Let us check on your account so we can provide the best possible resolution. To do this, please send us a message through this chat link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

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Review
#1347391 Review #1347391 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Reason of review
Bad quality
Bought a hotspot with the thinking that since I like my phone service, that the hotspot service would be good as well. But thus far, the service is proving to be anything but good. The night I got the hotspot I charged it up only. The next morning I went o configure...
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1 comment
MariaST
#1555991

Hi PiquantPiranha. My name is Maria from Straight Talk Wireless.

I want to extend my sincerest apologies for the negative experience that you had with our customer service and we are going to take steps to ensure that this situation does not repeat itself. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1342523 Review #1342523 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Reason of review
Bad quality
1.5
Details

Update by user Aug 20, 2018

Did S.T.wireless try to contact...? *** NO What steps were taken to resolve this? NOTHING - they have NO “customer service” !

Original review posted by user Jul 21, 2018

I’m a National Park volunteer, on a mountain top, with cell phone reception and got a HotSpot and data plan at Walmart for the month I would be...
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1 comment
MariaST
#1567424

Hi unclespot. I'm Maria from Straight Talk Wireless.

We are sorry for the trouble this has caused you. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Review
#1309570 Review #1309570 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Reason of review
Not as described/ advertised

Straight Talk Wireless - WAIST OF MONEY

I brought the hotspot and hooked it up yesterday night 6/29/18 and cut it off as soon as I was done. Got up today to use it and it wouldnt work called straight talk and after they waisted 40 minutes of my time they tell me I used all my data. A TOTAL WASTE OF MONEY $40 I CAN'T GET BACK BUT GLAD I GOT MY MONEY BACK FOR THE HOTSPOT
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Review
#1292715 Review #1292715 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Reason of review
Bad quality
I have had a mobile hotspot for about 2 years now. In the beginning I used it to do things like check email, browse the internet, and some light video streaming. During the 2 years I discontinued use of the hotspot for several months; during which time I lost my...
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2 comments
Anonymous
#1586576

The most expensive ISP available. All reviews to the contrary are BS.

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Review
#1216640 Review #1216640 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Reason of review
Bad quality

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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Straight Talk Wireless reviews

Straight Talk Wireless in Rockville Centre, New York - Straight talk hotspot plans

1.0
Details
Straight talk claims that with certain plans you get so many hours of web serfing. I bought one of the higher priced plans and only got about four hours of internet time. I don't watch movies. This is a rip off
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Review
#1177116 Review #1177116 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Reason of review
Not as described/ advertised