Findlay, Ohio
Not resolved
1.4
Details
1 comment

I purchased the straight talk byop Kit and tried to set it up and it required me to be connected to wifi prior to activation. Then it still took 4 days for service to start.

Then I began to attempt to tether my computer to my device, it didn't work.

Then I tried to set up mobile wifi hotspot this too didn't work. So after many hours of Trying To Find Ways To Correct This Issue, I used all of my high speed data (supposedly) so I called customer service only to learn that StraightTalk does not provide this service. I then read the fine print and it doesn't specifically inform the customer of this.

It only says that some restrictions apply. So the moral of this story is that if you expect that you are paying for a data service you are getting SCREWED OUT OF YOUR MONEY.

A good friend of mine has Virgin mobil and I thought that they were difficult until I had my experience with StraightTalk. So don't waste your time and money with this company.

Product or Service Mentioned: Straight Talk Wireless Mobile Hotspot Plan.

Reason of review: Order processing issue.

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MariaST
#953304

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

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