Product: Straight Talk Wireless Mobile Phone Service Clear all filters (69 of 69 reviews match)
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1 comment
1.0
Details
I thought about switching companies as T Mobile took over Metropcs and I am not fond of Tmobile poor customer service and lies ( no, I am not a dpoiled teenager. I am middle age and expect truthful company's attitudes). Each time my friend comes over we use her phone...
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MariaST
Straight Talk Wireless Verified Representative
#1340256

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

Author
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
Review #1061209 is a subjective opinion of poster.
5 comments
2.0
Details
We own 4g samsungs they almost never connect at that speed they seem always to be throttled if you use more than two minutes of internet, our data use can be under 1Gb it dont help.My older samsung was always at 2 & 3 G speeds. I 'd complain to CS dept. and hold...
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Anonymous
#1348349

Does anyone else have to get a new sim card every year? My phone goes into "emergency calls" the past two years and I cannot get service until getting a new sim card sent fro...

Author
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
Review #1057979 is a subjective opinion of poster.
2 comments
2.4
Details
I lost my phone so i called to put my service on hold to not waste my days,, I found the phone 1 day later and was told from 7 different customer service reps.i could not get service until after a 3 DAY hold was up,,, lol lol think of this my phone and wanting restart...
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MariaST
Straight Talk Wireless Verified Representative
#1331112

Hi rssmo. My name is MariaST and I work with Straight Talk Wireless. We sincerely apologize for the type of service you received and for the trouble you have in trying to rein...

Author
Service
Straight Talk Wireless Mobile Phone Service
Cons
  • Need to experience what i have
  • Would change their policies
Reason of review
Return, Exchange or Cancellation Policy
Loss
$300
Preferred solution
Let the company propose a solution
Review #1049945 is a subjective opinion of poster.
5 comments
1.0
Details
I purchased two phones from this company at a store (NOT ONLINE) and was told three months later when I wanted to take the phones to a different carrier that I could not because my phones were not active through their service for twelve months.When I questioned where...
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MariaST
Straight Talk Wireless Verified Representative
#1325634

Hi, TonyaLusk. I am Maria from Straight Talk Wireless. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat wit...

Author
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Poor customer service
Loss
$450
Preferred solution
Full refund
Review #1043306 is a subjective opinion of poster.
2 comments
4.4
Details
On the 16th of March 2017 I found myself At the hospital with my husband who was experiencing heart problems and was being admitted to ICU in the midst of the chaos I was trying to read your family member to let them know what was going on and that I would not be...
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Anonymous
#1325687

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

Author
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
Review #1027799 is a subjective opinion of poster.
2 comments
1.5
Details
They let someone take my phone number after we called the day before and said someone had my phone turned off they wont even give me my money back now im stuck with no phone and suppose to have a phone and min for 2 1/2 more weeks
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Anonymous
#1325727

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

Author
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Poor customer service
Review #1018537 is a subjective opinion of poster.
2 comments
1.9
Details
Just bought the Samsung Galaxy S6, to the tune of $399 plus tax, and discovered, through internet research after a failed attempt to see if there was an update on it, that Straight Talk won't allow software updates to my phone.I'm reading every word of the exhaustive...
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Anonymous
#1325731

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

Author
Location
Phoenix, Arizona
Service
Straight Talk Wireless Mobile Phone Service
Pros
  • Unlimited text
  • Unlimited talk
Cons
  • Bad customer service
  • No updates on phone software
  • Lies on terms of service
Reason of review
Inability to recieve phone software updates
Loss
$433
Preferred solution
Deliver product or service ordered
Review #1013783 is a subjective opinion of poster.
1 comment
1.5
Details
My samsung galaxy sky will display a notification at top of screen that says searching for service, when im in local areas. Then it will say i am roaming and i wont be able to make calls or text message. Then i will have messages and missed calls pop up randomly at...
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MariaST
Straight Talk Wireless Verified Representative
#1298344

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

Author
Service
Straight Talk Wireless Mobile Phone Service
Review #1011462 is a subjective opinion of poster.
3 comments
I was told my nationwide service basicly won't work outside the zipcode where i activated it. First trip out of town most attempted calls just got (you are roaming). Poor excuse for a nationwide phone plan!
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Anonymous
#1291888

If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you ha...

Author
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
Review #1007420 is a subjective opinion of poster.
2 comments
1.4
Details
I switched from t-mobile to straight talking that what they advertise would be true well at first i was not able to send or receive picture messages unless it was an iPhone . One of my problems is my data starts running so slow after about 2 and a half weeks and I have...
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Anonymous
#1273402

There are many problems with straight talk, they are not honest with anything. You buy cheap, and do not get what is promoted in the ads. Buyer beware.

Author
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
Review #992548 is a subjective opinion of poster.