Product: Straight Talk Wireless Mobile Phone Service Clear all filters (74 of 74 reviews match)
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Straight Talk Wireless - Mobile Phone Service Review

1.5
Details
They let someone take my phone number after we called the day before and said someone had my phone turned off they wont even give me my money back now im stuck with no phone and suppose to have a phone and min for 2 1/2 more weeks
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2 comments
Anonymous
#1325727

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep.Mariabot is just here to give the ILLUSION of caring.

MariaST
#1303846

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Review
#1018537 Review #1018537 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Poor customer service
1.9
Details
Just bought the Samsung Galaxy S6, to the tune of $399 plus tax, and discovered, through internet research after a failed attempt to see if there was an update on it, that Straight Talk won't allow software updates to my phone.I'm reading every word of the exhaustive...
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2 comments
Anonymous
#1325731

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep.Mariabot is just here to give the ILLUSION of caring.

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Review
#1013783 Review #1013783 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Pros
  • Unlimited text
  • Unlimited talk
Cons
  • No updates on phone software
  • Bad customer service
  • Lies on terms of service
Reason of review
Inability to recieve phone software updates
Loss
$433
Preferred solution
Deliver product or service ordered

Straight Talk Wireless - Mobile Phone Service Review

1.5
Details
My samsung galaxy sky will display a notification at top of screen that says searching for service, when im in local areas. Then it will say i am roaming and i wont be able to make calls or text message. Then i will have messages and missed calls pop up randomly at times that i have missed because the service is such ***!
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1 comment
MariaST
#1298344

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#1011462 Review #1011462 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
I was told my nationwide service basicly won't work outside the zipcode where i activated it. First trip out of town most attempted calls just got (you are roaming). Poor excuse for a nationwide phone plan!
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3 comments
Anonymous
#1291888

If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you have a complicated problem during activation or later, as long as they have your money already, it's too bad, so sad, cry to your dad. Straight Talk/Net10/TRACFONE are thieves, modern day pirates.

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Review
#1007420 Review #1007420 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
1.4
Details
I switched from t-mobile to straight talking that what they advertise would be true well at first i was not able to send or receive picture messages unless it was an iPhone . One of my problems is my data starts running so slow after about 2 and a half weeks and I have...
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2 comments
Anonymous
#1273402

There are many problems with straight talk, they are not honest with anything. You buy cheap, and do not get what is promoted in the ads. Buyer beware.

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Review
#992548 Review #992548 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
1.0
Details
Today at 11 a.m. i bought a phone.and minutes at Walmart.The employee supposedly got me connected and did the start up.He said in about an hour it would be working.His lack of attention,and attitude should have raised a red flag.I generally like Walmart.Tried the phone...
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1 comment
AlexTrac
#1270781

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

Review
#990723 Review #990723 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Cons
  • Losing my time and waiting to have a phone that works
Reason of review
Poor customer service
Loss
$153
Preferred solution
Full refund

Straight Talk Wireless - Mobile Phone Service Review

1.7
Details
Been a customer with St firvyears then dec 31 i had my accountvteansferred to a new phine,, took almostva werk and a half to get my sims card,,after they sent me2 incirrect cards,, finally got the right one ,,had service 9 days then st told me i had used my 5 gb of data and dropped me down to 2 gb in which icant t get on internet,, im doing defferent on my phone that i did before and i never went over my data,, but since christmas they say i used my limit in 9 days,, i have argued untill im blue in the face!! Still no straight answrrs from straight talk,, *** customer setvice and no hinest answers,, im going to legal dept and maybe we will go into arbertration! Im done!
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1 comment
MariaST
#1270379

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

Review
#990369 Review #990369 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Poor customer service

Straight Talk Wireless Mobile Phone Service Review

1.4
Details
I was with straight talk for years and it always became a hassle so my husband and I swap to Verizon contract .I give my son straight talk for Christmas now it says the 30.00 card is not compatible ...i guess I'd be better off get him on a plan with us .
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Review
#982928 Review #982928 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
1.0
Details
On Christmas evening my Aunt's phone suddenly stopped working and when called a 13 year old girl in Florida answered; we live in Missouri.after an hour on the phone with them the following day we thought we had it worked out her phone started working again. that...
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2 comments
MariaST
#1266730

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

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Review
#981346 Review #981346 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Cons
  • Customer service
Reason of review
breaks in security protocols
Preferred solution
Let the company propose a solution

Straight Talk Wireless Mobile Phone Service Review

2.4
Details
No replacement of expensice phone doesnt get service here Wall charger broken already. Three phones and 4 months later im using my original hacked phone that a actdam nitup all day. Sorry babe please be slo. If you heatt my previous wok tgey dint wor ee are stuck
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Review
#968492 Review #968492 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Poor customer service