*** & disappointing - Straight Talk Wireless
Iwireless recently was taken over by T-mobile. I then switched to Straight Talk because the coverage map was impressive. I used the ST AT&T gsm because of the coverage map. I drove 20 miles away from my house & there was no service. Yes it was a small town but...
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1 comment
MariaST
#1556516

Hi. This is Maria from Straight Talk Wireless.

I definitely understand your frustration and I apologize for all the inconvenience you have experienced. We are determined to help you in resolving this issue. Allow us to review your account so we can provide you with a concrete resolution. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1345423 Review #1345423 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
2.4
Details
Straight Talk The worst phone service or the best. - Straight Talk Wireless
Straight Talk The worst phone service or the best. - Straight Talk Wireless
I have Straight Talk and the worst data speed ever.Fast for me is 2Mbps. Almost every time I check I am at less than 1.0Mbps (see photo). I've contacted their tech support and they promised it would be fixed in 24hrs. We'll see about that tomorrow. If they don't fix it...
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1 comment
MariaST
#1359530

Hi. I'm Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfone.com and we will gladly assist you.

Review
#1086635 Review #1086635 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
1.4
Details
Not using this horrible company any more! - Straight Talk Wireless
My two month old phone can no longer find service and these *** can't fix the problem.I do not have all day to chase this problem. I'm busy, I have a lot to do. I expect reliability for my money. I did not get any. This company has now lost my money and my business! I...
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1 comment
MariaST
#1207502

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#912256 Review #912256 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Cons
  • Undelivered promises for unused services
  • When they couldnt figure it out they hung up on me
  • Phone breaking after less than 2 months of use
Reason of review
Damaged or defective
Loss
$89
Preferred solution
Full refund
Tags
  • Junk Phones
  • All Straight Talk Phones
  • Useless Customer Service

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