Product: Straight Talk Wireless Mobile Phone Service Clear all filters (69 of 69 reviews match)
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do not set your straight talk phone up on auto pay they have a problem with only deducting the right amount for services only. Every two or three months there auto pay will try in deduct 91.75 from your account instead of 55.00 for the unlimited plan on your banking...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi LiterateCloudedLeopard. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http:/...

1.6
Product
Straight Talk Wireless Mobile Phone Service
I didn't like
  • Horrible customer service
  • People who couldnt speak good english
  • Customer service or lack of
#1464299
I DO have receipt. And Walmart STILL will NOT ACTIVATE MY PHONE THAT A WALMART EMPLOYEE DIDNT DO. IT IS NOT MY FAULT. I DO HAVE DAM RECEIPT. PHONE BOUGHT ON BLACK FRIDAY. I DONT CARE I JUST WANT MY PHONE TO WORK. SO. BEYOND LIVID.POOR CUSTOMER SERVICE AT WALMART AND...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi AcidBirman. This is Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems upon activating your phone. We'd like to take a closer look...

1.5
Product
Straight Talk Wireless Mobile Phone Service
#1438643
During hurricane Michael in Panama City, all of Verizon's towers were knocked out. My phone was straight talk running off Verizon towers. We had no service at all for a week, no data at all for 16 days and then mostly nonexistent data. I called straight talk several...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi, LuminousAyeAye. I'm Maria from Straight Talk. We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, ...

1.1
Product
Straight Talk Wireless Mobile Phone Service
#1392772
STraight talk sucksssss! I have waisted atleast a week of my life on the phone with there customer service which is just a bunch of overly nice people pointing fingers at each other never fixing the problem just wasting my time and telling me to call back later. The...
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Anonymous
Mark McCallister

Good Luck changing services. I have been trying for weeks and they won't unlock my phone, even though I met the criteria over a year ago. Straight talk sucks!!!

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi DesertedMouse. This is Maria from Straight Talk Wireless. We are very sorry if you have encountered some issues. We also regret that we provided you with bad service and a ...

Product
Straight Talk Wireless Mobile Phone Service
#1364516
I have had Straight Talk for a while now. My daughter moved 2 hours away and I could not get service at her house. So I looked on line at the map on straight talk and went to my Walmart then to her Walmart and picked a phone that said it had service in both areas. When...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi DangerousHowlerMonkey. My name is Maria from Straight Talk Wireless. We’re sorry for the inconvenience that you have experienced. We can surely help you and provide the bes...

4.0
Product
Straight Talk Wireless Mobile Phone Service
I didn't like
  • Could not understand their english speaking representatives
  • Did not get coverage in the area they said
#1332384
No help with data after hurricane Michael.. I have no other way to check the news and stay updated on things due to no power and it really makes me mad knowing straighttalk is the only company not willing to help us in this time of need Wtf
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Anonymous
Marilyn shanholtzer

my straight talk service used Verizon as carrier. living in Panama fl, we had no service from 10/10 for about 3 weeks and then intermitant for another week. straight talk has ...

Anonymous
Steph

Verizon gave customers 3 mo of service and their prepay liie my mom was given $90 and a year before her next due date. I had no service for 13 days and then several days were ...

3.0
Product
Straight Talk Wireless Mobile Phone Service
#1389971
Straight talk charged my account as agreed for 56.00 on Aug 5,2018. Then i went out of town. Got an email alert that straight talk was charging me again a week later in the amount of 58.00. The bank said talk to straight talk before they intervened. Im on the phone...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi PleasantMagpie. My name is Maria from Straight Talk Wireless. Allow us to review your account so we can provide a thorough explanation and concrete resolution for your issu...

1.5
Product
Straight Talk Wireless Mobile Phone Service
#1326620
Straight Talk Wireless - *** & disappointing
Iwireless recently was taken over by T-mobile. I then switched to Straight Talk because the coverage map was impressive. I used the ST AT&T gsm because of the coverage map. I drove 20 miles away from my house & there was no service. Yes it was a small town but...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. This is Maria from Straight Talk Wireless. I definitely understand your frustration and I apologize for all the inconvenience you have experienced. We are determined to he...

Product
Straight Talk Wireless Mobile Phone Service
#1345423
i called the cell phone company called straight talk to get some information that i needed because i had plan to change cell phone use later on after my 30 days services was over with them.I explained to the non English speaking women my situation and to why i was...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. This is Ramel from Straight Talk Wireless. We do apologize for the inconvenience that you have experienced with our customer service. We are determined to help you in reso...

1.0
Product
Straight Talk Wireless Mobile Phone Service
I didn't like
  • Very rude and non english speaking
#1231445
As of October 10, 2018 and Hurricane Michael hit land from Panama City Beach to Tallahassee Florida, Straight Talk service went out and it took two weeks to get a very weak signal and as of today we are still having issues.
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Anonymous
Jessica

Straight talk told me (as all 6 phones in my household are through this service) "it is a pay ahead plan and therefore there is nothing that can be done. Yet in order to try t...

Lisa Marie Sharp
Lisa Marie Sharp

I received no resolution so when AT&T offered me a free phone I took it. Customer service was of no help. I had to have things repeated several times and received rude remarks...

1.0
Product
Straight Talk Wireless Mobile Phone Service
#1390990