Product: Straight Talk Wireless Mobile Phone Service Clear all filters (56 of 69 reviews match)
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do not set your straight talk phone up on auto pay they have a problem with only deducting the right amount for services only. Every two or three months there auto pay will try in deduct 91.75 from your account instead of 55.00 for the unlimited plan on your banking...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi LiterateCloudedLeopard. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http:/...

1.6
Product
Straight Talk Wireless Mobile Phone Service
I didn't like
  • Horrible customer service
  • People who couldnt speak good english
  • Customer service or lack of
#1464299
I DO have receipt. And Walmart STILL will NOT ACTIVATE MY PHONE THAT A WALMART EMPLOYEE DIDNT DO. IT IS NOT MY FAULT. I DO HAVE DAM RECEIPT. PHONE BOUGHT ON BLACK FRIDAY. I DONT CARE I JUST WANT MY PHONE TO WORK. SO. BEYOND LIVID.POOR CUSTOMER SERVICE AT WALMART AND...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi AcidBirman. This is Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems upon activating your phone. We'd like to take a closer look...

1.5
Product
Straight Talk Wireless Mobile Phone Service
#1438643
During hurricane Michael in Panama City, all of Verizon's towers were knocked out. My phone was straight talk running off Verizon towers. We had no service at all for a week, no data at all for 16 days and then mostly nonexistent data. I called straight talk several...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi, LuminousAyeAye. I'm Maria from Straight Talk. We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, ...

1.1
Product
Straight Talk Wireless Mobile Phone Service
#1392772
I bought the phone a couple days ago where I live I only get 2 bars I can receive calls and texts...but only from iPhones I called customer service and I done everything they told me to do they looked and see if I was missing something when I set the plan up and I...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi Valued Customer. We apologize for the inconvenience we have caused. Please accept our sincere apology for the inconvenience we have caused you. For us to further assist you...

Anonymous
TC

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have. These crooks have been rip...

Product
Straight Talk Wireless Mobile Phone Service
#1371700
Service was stolen said i put a total wireless sim in phone, what a horrible company, a half a month service down the drain.
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi Valued Customer. This is Maria from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your conveni...

1.5
Product
Straight Talk Wireless Mobile Phone Service
#1366173
STraight talk sucksssss! I have waisted atleast a week of my life on the phone with there customer service which is just a bunch of overly nice people pointing fingers at each other never fixing the problem just wasting my time and telling me to call back later. The...
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Anonymous
Mark McCallister

Good Luck changing services. I have been trying for weeks and they won't unlock my phone, even though I met the criteria over a year ago. Straight talk sucks!!!

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi DesertedMouse. This is Maria from Straight Talk Wireless. We are very sorry if you have encountered some issues. We also regret that we provided you with bad service and a ...

Product
Straight Talk Wireless Mobile Phone Service
#1364516
Straight Talk Wireless - *** & disappointing
Iwireless recently was taken over by T-mobile. I then switched to Straight Talk because the coverage map was impressive. I used the ST AT&T gsm because of the coverage map. I drove 20 miles away from my house & there was no service. Yes it was a small town but...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. This is Maria from Straight Talk Wireless. I definitely understand your frustration and I apologize for all the inconvenience you have experienced. We are determined to he...

Product
Straight Talk Wireless Mobile Phone Service
#1345423
I have had Straight Talk for a while now. My daughter moved 2 hours away and I could not get service at her house. So I looked on line at the map on straight talk and went to my Walmart then to her Walmart and picked a phone that said it had service in both areas. When...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi DangerousHowlerMonkey. My name is Maria from Straight Talk Wireless. We’re sorry for the inconvenience that you have experienced. We can surely help you and provide the bes...

4.0
Product
Straight Talk Wireless Mobile Phone Service
I didn't like
  • Could not understand their english speaking representatives
  • Did not get coverage in the area they said
#1332384
I have spent 3 days trying to get my problem solved with no success. Purchased a new Galaxy J7 skypro with $45.00 unlimited plan on July 14th. Everything worked great until Aug 9th at which time my music on Pandora kept buffering. I also noticed Facebook pages were...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi CalculatingJavanRhinoceros. My name is Maria from Straight Talk Wireless. I noticed your complaint and I want to help you. Please click on this link http://bit.ly/2CuBvXO t...

Product
Straight Talk Wireless Mobile Phone Service
#1327501
Straight talk charged my account as agreed for 56.00 on Aug 5,2018. Then i went out of town. Got an email alert that straight talk was charging me again a week later in the amount of 58.00. The bank said talk to straight talk before they intervened. Im on the phone...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi PleasantMagpie. My name is Maria from Straight Talk Wireless. Allow us to review your account so we can provide a thorough explanation and concrete resolution for your issu...

1.5
Product
Straight Talk Wireless Mobile Phone Service
#1326620