Product: Straight Talk Wireless Mobile Phone Service Clear all filters (57 of 74 reviews match)
filters
Product:
I hate everything about this phone service
View full review
2 comments
MariaST
#1733031

Hi. I'm Maria from Straight Talk Wireless.

I’m very sorry that you’re having issues with our service. This is not the kind of experience we want you to have. We would like to discuss the details of the issue, so that we can address it immediately. Please copy and paste this link http://bit.ly/2CuBvXO to chat with a live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

View more comments
Review
#1621435 Review #1621435 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
1.6
Details
do not set your straight talk phone up on auto pay they have a problem with only deducting the right amount for services only. Every two or three months there auto pay will try in deduct 91.75 from your account instead of 55.00 for the unlimited plan on your banking...
View full review
1 comment
MariaST
#1641027

Hi LiterateCloudedLeopard. I'm Maria from Straight Talk Wireless.

I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Review
#1464299 Review #1464299 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Cons
  • People who couldnt speak good english
  • Horrible customer service
  • Customer service or lack of
Reason of review
Problems with payment
Loss
$35
Preferred solution
Full refund
1.5
Details
I DO have receipt. And Walmart STILL will NOT ACTIVATE MY PHONE THAT A WALMART EMPLOYEE DIDNT DO. IT IS NOT MY FAULT. I DO HAVE DAM RECEIPT. PHONE BOUGHT ON BLACK FRIDAY. I DONT CARE I JUST WANT MY PHONE TO WORK. SO. BEYOND LIVID.POOR CUSTOMER SERVICE AT WALMART AND...
View full review
1 comment
MariaST
#1626370

Hi AcidBirman. This is Maria from Straight Talk Wireless.

I read your post and am sorry you’re having some problems upon activating your phone. We'd like to take a closer look into what's going on and ensure there is a resolution for you. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1438643 Review #1438643 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
1.1
Details
During hurricane Michael in Panama City, all of Verizon's towers were knocked out. My phone was straight talk running off Verizon towers. We had no service at all for a week, no data at all for 16 days and then mostly nonexistent data. I called straight talk several...
View full review
1 comment
MariaST
#1691317

Hi, LuminousAyeAye. I'm Maria from Straight Talk.

We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, please feel free to chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1392772 Review #1392772 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
I bought the phone a couple days ago where I live I only get 2 bars I can receive calls and texts...but only from iPhones I called customer service and I done everything they told me to do they looked and see if I was missing something when I set the plan up and I...
View full review
2 comments
MariaST
#1578449

Hi Valued Customer. We apologize for the inconvenience we have caused.

Please accept our sincere apology for the inconvenience we have caused you. For us to further assist you, please send us a message through this chat link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

View more comments
Review
#1371700 Review #1371700 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
1.5
Details
Service was stolen said i put a total wireless sim in phone, what a horrible company, a half a month service down the drain.
View full review
1 comment
MariaST
#1578362

Hi Valued Customer. This is Maria from Straight Talk Wireless.

I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Review
#1366173 Review #1366173 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
STraight talk sucksssss! I have waisted atleast a week of my life on the phone with there customer service which is just a bunch of overly nice people pointing fingers at each other never fixing the problem just wasting my time and telling me to call back later. The...
View full review
6 comments
Anonymous
#1577703

Good Luck changing services. I have been trying for weeks and they won't unlock my phone, even though I met the criteria over a year ago. Straight talk sucks!!!

View more comments
Review
#1364516 Review #1364516 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
Straight Talk Wireless - *** & disappointing
Iwireless recently was taken over by T-mobile. I then switched to Straight Talk because the coverage map was impressive. I used the ST AT&T gsm because of the coverage map. I drove 20 miles away from my house & there was no service. Yes it was a small town but...
View full review
1 comment
MariaST
#1556516

Hi. This is Maria from Straight Talk Wireless.

I definitely understand your frustration and I apologize for all the inconvenience you have experienced. We are determined to help you in resolving this issue. Allow us to review your account so we can provide you with a concrete resolution. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1345423 Review #1345423 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
4.0
Details
I have had Straight Talk for a while now. My daughter moved 2 hours away and I could not get service at her house. So I looked on line at the map on straight talk and went to my Walmart then to her Walmart and picked a phone that said it had service in both areas. When...
View full review
1 comment
MariaST
#1555989

Hi DangerousHowlerMonkey. My name is Maria from Straight Talk Wireless.

We’re sorry for the inconvenience that you have experienced. We can surely help you and provide the best resolution with that issue. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1332384 Review #1332384 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Cons
  • Could not understand their english speaking representatives
  • Did not get coverage in the area they said
Reason of review
Not as described/ advertised
Loss
$178
Preferred solution
Full refund
Tags
  • Cell phone straighttalk

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Reviews

  1. 329 reviews
  2. 216 reviews
  3. 127 reviews
  4. 65 reviews
  5. 25 reviews
Straight Talk Wireless reviews
I have spent 3 days trying to get my problem solved with no success. Purchased a new Galaxy J7 skypro with $45.00 unlimited plan on July 14th. Everything worked great until Aug 9th at which time my music on Pandora kept buffering. I also noticed Facebook pages were...
View full review
1 comment
MariaST
#1539296

Hi CalculatingJavanRhinoceros. My name is Maria from Straight Talk Wireless.

I noticed your complaint and I want to help you. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Review
#1327501 Review #1327501 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality