Product: Straight Talk Wireless Mobile Phone Service Rating: 1 Star Clear all filters (20 of 69 reviews match)
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During hurricane Michael in Panama City, all of Verizon's towers were knocked out. My phone was straight talk running off Verizon towers. We had no service at all for a week, no data at all for 16 days and then mostly nonexistent data. I called straight talk several...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi, LuminousAyeAye. I'm Maria from Straight Talk. We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, ...

1.1
Product
Straight Talk Wireless Mobile Phone Service
#1392772
As of October 10, 2018 and Hurricane Michael hit land from Panama City Beach to Tallahassee Florida, Straight Talk service went out and it took two weeks to get a very weak signal and as of today we are still having issues.
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Anonymous
Jessica

Straight talk told me (as all 6 phones in my household are through this service) "it is a pay ahead plan and therefore there is nothing that can be done. Yet in order to try t...

Lisa Marie Sharp
Lisa Marie Sharp

I received no resolution so when AT&T offered me a free phone I took it. Customer service was of no help. I had to have things repeated several times and received rude remarks...

1.0
Product
Straight Talk Wireless Mobile Phone Service
#1390990
i called the cell phone company called straight talk to get some information that i needed because i had plan to change cell phone use later on after my 30 days services was over with them.I explained to the non English speaking women my situation and to why i was...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. This is Ramel from Straight Talk Wireless. We do apologize for the inconvenience that you have experienced with our customer service. We are determined to help you in reso...

1.0
Product
Straight Talk Wireless Mobile Phone Service
I didn't like
  • Very rude and non english speaking
#1231445
I bought an iPhone 6 and connected it with straight talk this is my first time trying this service I wanted to keep my same number that i have with another company i still had service with my current provider now that phone has stopped working its saying i have no...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've have experienced. We can surely help you in resolving that issue. To resolve the problem...

1.0
Product
Straight Talk Wireless Mobile Phone Service
I didn't like
  • I have no service
#1139757

Straight Talk Wireless - Service is slow when on WiFi data runs out 2 fast no upgrade

even when i use wifi phone runs slow. Data runs out way to early before bill is due. Cant even upgrade on newer phones when youve been a customer for 2 years or more. I'm going to look for a new phone provider to see if i can get a better deal and better service
1.0
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Straight Talk Wireless Mobile Phone Service
#1114731
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I thought about switching companies as T Mobile took over Metropcs and I am not fond of Tmobile poor customer service and lies ( no, I am not a dpoiled teenager. I am middle age and expect truthful company's attitudes). Each time my friend comes over we use her phone...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.0
Product
Straight Talk Wireless Mobile Phone Service
#1061209
I purchased two phones from this company at a store (NOT ONLINE) and was told three months later when I wanted to take the phones to a different carrier that I could not because my phones were not active through their service for twelve months.When I questioned where...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi, TonyaLusk. I am Maria from Straight Talk Wireless. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat wit...

TonyaLusk
TonyaLusk

Day 5 of fighting with this POS company. My husband decided to just switch back to save the hassle. Well what a mistake that was. First I chat online to see what the status of...

1.0
Product
Straight Talk Wireless Mobile Phone Service
#1043306
I switched from t-mobile to straight talking that what they advertise would be true well at first i was not able to send or receive picture messages unless it was an iPhone . One of my problems is my data starts running so slow after about 2 and a half weeks and I have...
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Anonymous
Anonymous

There are many problems with straight talk, they are not honest with anything. You buy cheap, and do not get what is promoted in the ads. Buyer beware.

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concer...

1.4
Product
Straight Talk Wireless Mobile Phone Service
#992548
Today at 11 a.m. i bought a phone.and minutes at Walmart.The employee supposedly got me connected and did the start up.He said in about an hour it would be working.His lack of attention,and attitude should have raised a red flag.I generally like Walmart.Tried the phone...
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AlexTrac
AlexTrac

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concer...

1.0
Product
Straight Talk Wireless Mobile Phone Service
I didn't like
  • Losing my time and waiting to have a phone that works
#990723

Straight Talk Wireless Mobile Phone Service Review

I was with straight talk for years and it always became a hassle so my husband and I swap to Verizon contract .I give my son straight talk for Christmas now it says the 30.00 card is not compatible ...i guess I'd be better off get him on a plan with us .
1.4
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Straight Talk Wireless Mobile Phone Service
#982928
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