Product: Straight Talk Wireless Mobile Phone Service Rating: 2 Stars Clear all filters (20 of 69 reviews match)
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do not set your straight talk phone up on auto pay they have a problem with only deducting the right amount for services only. Every two or three months there auto pay will try in deduct 91.75 from your account instead of 55.00 for the unlimited plan on your banking...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi LiterateCloudedLeopard. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http:/...

1.6
Product
Straight Talk Wireless Mobile Phone Service
I didn't like
  • Horrible customer service
  • People who couldnt speak good english
  • Customer service or lack of
#1464299
I DO have receipt. And Walmart STILL will NOT ACTIVATE MY PHONE THAT A WALMART EMPLOYEE DIDNT DO. IT IS NOT MY FAULT. I DO HAVE DAM RECEIPT. PHONE BOUGHT ON BLACK FRIDAY. I DONT CARE I JUST WANT MY PHONE TO WORK. SO. BEYOND LIVID.POOR CUSTOMER SERVICE AT WALMART AND...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi AcidBirman. This is Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems upon activating your phone. We'd like to take a closer look...

1.5
Product
Straight Talk Wireless Mobile Phone Service
#1438643
Service was stolen said i put a total wireless sim in phone, what a horrible company, a half a month service down the drain.
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi Valued Customer. This is Maria from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your conveni...

1.5
Product
Straight Talk Wireless Mobile Phone Service
#1366173
Straight talk charged my account as agreed for 56.00 on Aug 5,2018. Then i went out of town. Got an email alert that straight talk was charging me again a week later in the amount of 58.00. The bank said talk to straight talk before they intervened. Im on the phone...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi PleasantMagpie. My name is Maria from Straight Talk Wireless. Allow us to review your account so we can provide a thorough explanation and concrete resolution for your issu...

1.5
Product
Straight Talk Wireless Mobile Phone Service
#1326620
Don't do it! Coverage map is falsely advertised. Less than 2mbps from 10am to 3am in Avondale/Phoenix AZ, and many other places in the US (OTR truck instructor) when they advertise 4G LTE. Total scam. Even after you expend the 10Gig "unlimited" it supposed to be at...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi Anonymous. This is Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems. Allow us to review your account so we can provide you with ...

1.6
Product
Straight Talk Wireless Mobile Phone Service
#1322084
my girlfriend has the same problem she can not call certain numbers and can not text certain numbers . her daughter changed from an iphone 6 to an iphone 8 last week now she cant call her daughter from her galaxy s8 plus so far about 9 of her contacts she can not call...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi HonoredIbizanHound. This is Maria from Straight Talk Wireless. We apologize for the inconvenience we have caused you. Please send us a message through this chat link http:/...

1.9
Product
Straight Talk Wireless Mobile Phone Service
#1314778

Straight Talk Wireless - Data not working at all

i just re paid my phone card yesterday and received 10 gigs and now my data will not work at all. i tired sending an email to the help portion of the company and no response yet.
2.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Straight Talk Wireless Mobile Phone Service
#1246249
Show
I have been a straight talk customer for YEARS now, and I am done with their bullshit. First lets start with the small stuff, the fact that they are to stupid and to cheap to hire Americans and instead hire a bunch of people who can't understand basic English. But...
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2.2
Product
Straight Talk Wireless Mobile Phone Service
I liked
  • Coverage area
I didn't like
  • Inability to make things right
  • False advertising
  • Customer service
#1214168

Straight Talk Wireless - Straight talk nation wide or not?

I thought straight talk was nation wide but what I have found out is you need to buy a phone for the area you live and if it works your lucky. I drive a truck for a living and was surprised to find from northwest arkansas to dallas texas I dont have service for over 135 miles! Thats unacceptable for me.
1.5
Details
Advertised vs Delivered
Coverage Area
Customer service
Price Affordability
Product or Service Quality
Reliability
Product
Straight Talk Wireless Mobile Phone Service
#1132778
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Straight Talk They don’t “Talk Straight” They engage in false and misleading advertising of their warranties They functionally are NOT “no contract” service unless you bring your own unlocked phone with you.We’ve been customers since 2012 and at first the service and...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We do apologize for the inconvenience that you have experienced. Let me help you in resolving your issue. Please send us an email wi...

1.7
Product
Straight Talk Wireless Mobile Phone Service
I didn't like
  • Being deceived about warranties and no contract
#1109482