Product: Straight Talk Wireless Mobile Phone Service Rating: 2 Stars Clear all filters (22 of 74 reviews match)
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Product:
Rating:
1.6
Details
on the 11th. of this month. I. tried to charge my credit card. $55 for the $55 plan. but they said the card was declined.my points were redeemed on my rewards points. so I figured that it went through. well it didn't so. my phone got deactivated and. for 2 days I...
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Review
#1707133 Review #1707133 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Problems with payment
Preferred solution
Pay me for my time
Tags
  • NOT unlimted data

Straight Talk Wireless - I thought i had unlimeted plan now i had to add 10 dollars to acc

1.8
Details
Nothing i cant get anything done
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Review
#1707105 Review #1707105 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Pros
  • Fact i was able to purchase 10 gigs of data for 55 dollars
Cons
  • No direct answer
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Tags
  • Service And Attitude
1.6
Details
do not set your straight talk phone up on auto pay they have a problem with only deducting the right amount for services only. Every two or three months there auto pay will try in deduct 91.75 from your account instead of 55.00 for the unlimited plan on your banking...
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1 comment
MariaST
#1641027

Hi LiterateCloudedLeopard. I'm Maria from Straight Talk Wireless.

I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Review
#1464299 Review #1464299 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Cons
  • People who couldnt speak good english
  • Horrible customer service
  • Customer service or lack of
Reason of review
Problems with payment
Loss
$35
Preferred solution
Full refund
1.5
Details
I DO have receipt. And Walmart STILL will NOT ACTIVATE MY PHONE THAT A WALMART EMPLOYEE DIDNT DO. IT IS NOT MY FAULT. I DO HAVE DAM RECEIPT. PHONE BOUGHT ON BLACK FRIDAY. I DONT CARE I JUST WANT MY PHONE TO WORK. SO. BEYOND LIVID.POOR CUSTOMER SERVICE AT WALMART AND...
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1 comment
MariaST
#1626370

Hi AcidBirman. This is Maria from Straight Talk Wireless.

I read your post and am sorry you’re having some problems upon activating your phone. We'd like to take a closer look into what's going on and ensure there is a resolution for you. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1438643 Review #1438643 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
1.5
Details
Service was stolen said i put a total wireless sim in phone, what a horrible company, a half a month service down the drain.
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1 comment
MariaST
#1578362

Hi Valued Customer. This is Maria from Straight Talk Wireless.

I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Review
#1366173 Review #1366173 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
1.5
Details
Straight talk charged my account as agreed for 56.00 on Aug 5,2018. Then i went out of town. Got an email alert that straight talk was charging me again a week later in the amount of 58.00. The bank said talk to straight talk before they intervened. Im on the phone...
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1 comment
MariaST
#1556041

Hi PleasantMagpie. My name is Maria from Straight Talk Wireless.

Allow us to review your account so we can provide a thorough explanation and concrete resolution for your issue. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1326620 Review #1326620 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Problems with payment
1.6
Details
Don't do it! Coverage map is falsely advertised. Less than 2mbps from 10am to 3am in Avondale/Phoenix AZ, and many other places in the US (OTR truck instructor) when they advertise 4G LTE. Total scam. Even after you expend the 10Gig "unlimited" it supposed to be at...
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2 comments
MariaST
#1558766

Hi Anonymous. This is Maria from Straight Talk Wireless.

I read your post and am sorry you’re having some problems. Allow us to review your account so we can provide you with a concrete resolution regarding your refund request. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

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Review
#1322084 Review #1322084 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Not as described/ advertised
1.9
Details
my girlfriend has the same problem she can not call certain numbers and can not text certain numbers . her daughter changed from an iphone 6 to an iphone 8 last week now she cant call her daughter from her galaxy s8 plus so far about 9 of her contacts she can not call...
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1 comment
MariaST
#1557777

Hi HonoredIbizanHound. This is Maria from Straight Talk Wireless.

We apologize for the inconvenience we have caused you. Please send us a message through this chat link http://bit.ly/2CuBvXO so we can further assist you with your concerns. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

We look forward to working with you. Thank you.

Review
#1314778 Review #1314778 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality

Straight Talk Wireless - Data not working at all

2.3
Details
i just re paid my phone card yesterday and received 10 gigs and now my data will not work at all. i tired sending an email to the help portion of the company and no response yet.
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Review
#1246249 Review #1246249 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Damaged or defective

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Reviews

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  5. 25 reviews
Straight Talk Wireless reviews
2.2
Details
I have been a straight talk customer for YEARS now, and I am done with their bullshit. First lets start with the small stuff, the fact that they are to stupid and to cheap to hire Americans and instead hire a bunch of people who can't understand basic English. But...
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Review
#1214168 Review #1214168 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Pros
  • Coverage area
Cons
  • Inability to make things right
  • False advertising
  • Law breaking
Reason of review
Poor customer service
Loss
$150
Preferred solution
I want my refund of the account you illegally disabled, and I want you to stop breaking the law.
Tags
  • Staight Talk Wireless