Product: Straight Talk Wireless Mobile Phone Service Clear all filters (50 of 50 reviews match)
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when I went with you several years ago I was very pleased with the service but now it sucks.I live in the Atlanta metro area (cell towers are not the issue) but I never get anything more than 2 g and some of my apps have totally ceased to work now stating I need 3 or 4...
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Anonymous
Anonymous

My service has sucked on here talked to them many times. Don't help you. Their answer is to restart your phone. They have seriously messed with my personal life and career. He...

Anonymous
A Farmer

I completely agree! I've been with Straight Talk for several years with no problems but the past few months service has sucked!!! Incredibly slow & forget customer service...i...

Product
Straight Talk Wireless Mobile Phone Service
#1088443
Straight Talk Wireless - Straight Talk The worst phone service or the best.
Straight Talk Wireless - Straight Talk The worst phone service or the best.
I have Straight Talk and the worst data speed ever.Fast for me is 2Mbps. Almost every time I check I am at less than 1.0Mbps (see photo). I've contacted their tech support and they promised it would be fixed in 24hrs. We'll see about that tomorrow. If they don't fix it...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

2.4
Product
Straight Talk Wireless Mobile Phone Service
#1086635
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Straight Talk Wireless - No call service

I am currently not able to make calls while in bowling green ky. I have interenet and can text but when i try to call out i get a message of this is a invalid phone number.
4.5
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Product
Straight Talk Wireless Mobile Phone Service
#1082491
I thought about switching companies as T Mobile took over Metropcs and I am not fond of Tmobile poor customer service and lies ( no, I am not a dpoiled teenager. I am middle age and expect truthful company's attitudes). Each time my friend comes over we use her phone...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.0
Product
Straight Talk Wireless Mobile Phone Service
#1061209
We own 4g samsungs they almost never connect at that speed they seem always to be throttled if you use more than two minutes of internet, our data use can be under 1Gb it dont help.My older samsung was always at 2 & 3 G speeds. I 'd complain to CS dept. and hold...
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Anonymous
SLG

Does anyone else have to get a new sim card every year? My phone goes into "emergency calls" the past two years and I cannot get service until getting a new sim card sent fro...

Anonymous
Notofyourbusiness

So typical

2.0
Product
Straight Talk Wireless Mobile Phone Service
#1057979
I lost my phone so i called to put my service on hold to not waste my days,, I found the phone 1 day later and was told from 7 different customer service reps.i could not get service until after a 3 DAY hold was up,,, lol lol think of this my phone and wanting restart...
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MariaST
MariaST

Hi rssmo. My name is MariaST and I work with Straight Talk Wireless. We sincerely apologize for the type of service you received and for the trouble you have in trying to rein...

2.4
Product
Straight Talk Wireless Mobile Phone Service
I didn't like
  • Need to experience what i have
  • Would change their policies
#1049945
I purchased two phones from this company at a store (NOT ONLINE) and was told three months later when I wanted to take the phones to a different carrier that I could not because my phones were not active through their service for twelve months.When I questioned where...
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MariaST
MariaST

Hi, TonyaLusk. I am Maria from Straight Talk Wireless. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat wit...

TonyaLusk
TonyaLusk

Day 5 of fighting with this POS company. My husband decided to just switch back to save the hassle. Well what a mistake that was. First I chat online to see what the status of...

1.0
Product
Straight Talk Wireless Mobile Phone Service
#1043306
On the 16th of March 2017 I found myself At the hospital with my husband who was experiencing heart problems and was being admitted to ICU in the midst of the chaos I was trying to read your family member to let them know what was going on and that I would not be...
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Anonymous
Anonymous

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

4.4
Product
Straight Talk Wireless Mobile Phone Service
#1027799
They let someone take my phone number after we called the day before and said someone had my phone turned off they wont even give me my money back now im stuck with no phone and suppose to have a phone and min for 2 1/2 more weeks
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Anonymous
Anonymous

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.5
Product
Straight Talk Wireless Mobile Phone Service
#1018537
Just bought the Samsung Galaxy S6, to the tune of $399 plus tax, and discovered, through internet research after a failed attempt to see if there was an update on it, that Straight Talk won't allow software updates to my phone.I'm reading every word of the exhaustive...
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Anonymous
Anonymous

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.9
Product
Straight Talk Wireless Mobile Phone Service
I liked
  • Unlimited talk
  • Unlimited text
I didn't like
  • Bad customer service
  • No updates on phone software
  • Lies on terms of service
#1013783