Straight Talk Wireless Mobile Phone Service Reviews and Complaints
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(69 of 69 reviews match)
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1 comment
I have contacted your dept 2 times and they act like im talking another language.I am trying to get my cell bill to fall on 1 the month.This month i turned it on 1 or 2 so i went 3 days without cell even tho im disabled. But now im sent message saying they turning it...
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Author
cindumatic
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Poor customer service
1 comment
Tucson AZ Paid for monthly service "No Service" appears on phone, not even allowing to check messages.Cannot receive calls. Will discontinue this service after cancelling credit card and charges, and will not recommend anyone use this service again online.End of...
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Straight Talk Wireless Verified Representative
#1416912
Hi. This is Maria from Straight Talk Wireless. Please accept our deepest apology for this experience. I see you need help with your phone. Please chat with us using this link ...
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Author
PissedConsumer1166684
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
1 comment
I bought an iPhone 6 and connected it with straight talk this is my first time trying this service I wanted to keep my same number that i have with another company i still had service with my current provider now that phone has stopped working its saying i have no...
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Straight Talk Wireless Verified Representative
#1398783
Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've have experienced. We can surely help you in resolving that issue. To resolve the problem...
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Author
PissedConsumer1139757
Service
Straight Talk Wireless Mobile Phone Service
Cons
- I have no service
Reason of review
phone not working
Preferred solution
fix the solution and add my service
0 comments
Straight Talk Wireless - Straight talk nation wide or not?
I thought straight talk was nation wide but what I have found out is you need to buy a phone for the area you live and if it works your lucky. I drive a truck for a living and was surprised to find from northwest arkansas to dallas texas I dont have service for over 135 miles! Thats unacceptable for me.
Author
PissedConsumer1132778
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
0 comments
Straight Talk Wireless - Service is slow when on WiFi data runs out 2 fast no upgrade
even when i use wifi phone runs slow. Data runs out way to early before bill is due. Cant even upgrade on newer phones when youve been a customer for 2 years or more. I'm going to look for a new phone provider to see if i can get a better deal and better service
Author
rharwood50_30
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
1 comment
Straight Talk They don’t “Talk Straight” They engage in false and misleading advertising of their warranties They functionally are NOT “no contract” service unless you bring your own unlocked phone with you.We’ve been customers since 2012 and at first the service and...
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Straight Talk Wireless Verified Representative
#1375408
Hi. I’m Maria from Straight Talk Wireless. We do apologize for the inconvenience that you have experienced. Let me help you in resolving your issue. Please send us an email wi...
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Author
PissedConsumer1109482
Service
Straight Talk Wireless Mobile Phone Service
Cons
- Being deceived about warranties and no contract
Reason of review
Warranty issue
Loss
$300
Preferred solution
Let the company propose a solution
Tags
1 comment
I have straight talk and have had it for years now.The service has just steady got worse. I have this new iPhone I bought out right and I'm wait until the end of October so I can MAYBE get them to u lock it. I shouldn't have to wait. I have had issues with the service....
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Straight Talk Wireless Verified Representative
#1365661
Hi. I'm Maria from Straight Talk Wireless.I'm sorry for the inconvenience that you have experienced.Let me help you in resolving that issue.Please send us an email with your a...
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Author
Tffny
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
17 comments
when I went with you several years ago I was very pleased with the service but now it sucks.I live in the Atlanta metro area (cell towers are not the issue) but I never get anything more than 2 g and some of my apps have totally ceased to work now stating I need 3 or 4...
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My service sucks now also...I get .3 megabytes on speed test. Just started happening. I will switch services if it doesn't correct itself. I used to have like 12 to 30 megabyt...
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Author
PissedConsumer1088443
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
1 comment
I have Straight Talk and the worst data speed ever.Fast for me is 2Mbps. Almost every time I check I am at less than 1.0Mbps (see photo). I've contacted their tech support and they promised it would be fixed in 24hrs. We'll see about that tomorrow. If they don't fix it...
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Straight Talk Wireless Verified Representative
#1359530
Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...
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Author
PissedConsumer1086635
Location
Prescott, Arizona
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
0 comments
Straight Talk Wireless - No call service
I am currently not able to make calls while in bowling green ky. I have interenet and can text but when i try to call out i get a message of this is a invalid phone number.
Author
PissedConsumer1082491
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
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This is Christian from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our repres...