Straight Talk Wireless Mobile Phone Service Reviews and Complaints
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Compre un celular blue android 7.0 para transferir mi numero de straight talk porque los celulares de straight talk son muy malos se danan rapido compre el celular desbliqueado y despues de 72 horas el celular no tenia servicio gastando tiempo en telefono pasandome de...
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Review
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
Straight Talk Wireless - Data not working at all
i just re paid my phone card yesterday and received 10 gigs and now my data will not work at all. i tired sending an email to the help portion of the company and no response yet.
Review
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Damaged or defective
i called the cell phone company called straight talk to get some information that i needed because i had plan to change cell phone use later on after my 30 days services was over with them.I explained to the non English speaking women my situation and to why i was...
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Review
Service
Straight Talk Wireless Mobile Phone Service
Cons
- Very rude and non english speaking
Reason of review
non English speaking phone Reps
Preferred solution
my full refund of lost cell minutes
Straight Talk Wireless - Very slow internet
My internet is extreamly slow, and people tell me they send me text but I never received them I was thinking of paying my phone but it tells me I have ten days left. I though this was an unlimited plan ...
Review
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
I have been a straight talk customer for YEARS now, and I am done with their bullshit. First lets start with the small stuff, the fact that they are to stupid and to cheap to hire Americans and instead hire a bunch of people who can't understand basic English. But...
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Review
Service
Straight Talk Wireless Mobile Phone Service
Pros
- Coverage area
Cons
- Fact i lost money
- False advertising
- Customer service
Reason of review
Poor customer service
Loss
$150
Preferred solution
I want my refund of the account you illegally disabled, and I want you to stop breaking the law.
Tags
I have contacted your dept 2 times and they act like im talking another language.I am trying to get my cell bill to fall on 1 the month.This month i turned it on 1 or 2 so i went 3 days without cell even tho im disabled. But now im sent message saying they turning it...
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1 comment
This is Christian from Straight Talk Wireless. I see you need help with your phone.
Please chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. ^Christian
Review
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Poor customer service
Tucson AZ Paid for monthly service "No Service" appears on phone, not even allowing to check messages.Cannot receive calls. Will discontinue this service after cancelling credit card and charges, and will not recommend anyone use this service again online.End of...
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1 comment
Hi. This is Maria from Straight Talk Wireless.
Please accept our deepest apology for this experience. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Review
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
I bought an iPhone 6 and connected it with straight talk this is my first time trying this service I wanted to keep my same number that i have with another company i still had service with my current provider now that phone has stopped working its saying i have no...
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1 comment
Hi. I’m Maria from Straight Talk Wireless.
I'm sorry for the inconvenience that you've have experienced. We can surely help you in resolving that issue.
To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfone.com. Thank you.
Review
Service
Straight Talk Wireless Mobile Phone Service
Cons
- I have no service
Reason of review
phone not working
Preferred solution
fix the solution and add my service
Straight Talk Wireless - Straight talk nation wide or not?
I thought straight talk was nation wide but what I have found out is you need to buy a phone for the area you live and if it works your lucky. I drive a truck for a living and was surprised to find from northwest arkansas to dallas texas I dont have service for over 135 miles! Thats unacceptable for me.
Review
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
Straight Talk Wireless - Service is slow when on WiFi data runs out 2 fast no upgrade
even when i use wifi phone runs slow. Data runs out way to early before bill is due. Cant even upgrade on newer phones when youve been a customer for 2 years or more. I'm going to look for a new phone provider to see if i can get a better deal and better service
Review
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
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Hi. This is Ramel from Straight Talk Wireless.
We do apologize for the inconvenience that you have experienced with our customer service. We are determined to help you in resolving your issue. Let us review your account so we can provide a thorough explanation and concrete resolution. As your service provider, we want you to be satisfied and happy with our service.
Please contact us via chat at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You can also use our self-service menu by simply texting the word HELP to 611611. We'll be looking forward to work with you.