Not resolved
3.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
1 comment

Been on the phone all day to transfer my phone number and service after hours they tell me turn it off and back on and it will work if not call them back after I do it it says my number was deactivated and I can't call back and get a real person only a machine over and over finally they tell me there's nothing I can do I bought a phone from them specifically because they said all my concerns would be taken care of now everything is worse

Product or Service Mentioned: Straight Talk Wireless Mobile Phone Service.

Reason of review: Order processing issue.

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MariaST
#1183354
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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