Seattle, Washington
Not resolved
1.6
Details
1 comment

I still had 2 weeks left on my 45 dollar plan. My service was shut off. I called.. They first said i gave the wrong serial # . then they said my phone wasnt a straight talk phone. Ive had it for 2 years

. then the next day i tried to talk to a different person.. Everything was all the sudden cool. But i needed to pay for the next month even thiugh itvwasnt due. Once they. got my cc. # things. They said my sim card had expired. I had never heard of such a Ching. They said they would have to send one to me. I said no. And I'd had enough of their bs and return the money back on my card. They bluntly said no they couldn't do that but they. would. Credit me in the the future if I came back to them. That was just today. I'll see what happens tomorrow. Jerry carman

Product or Service Mentioned: Straight Talk Wireless Mobile Phone Service.

Reason of review: Problems with payment.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
MariaST
#1153876

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.