Product: Straight Talk Wireless Phone Plan Clear all filters (166 of 166 reviews match)
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Straight Talk Wireless - Phone cut off before time exporation

I usually buy the 30 dollar 1000 minute plan. Further, I always set my phone call timer to 00:00:00 hrs.so as to keep an account of my time usage. For the last 6-8 months straight talk has cut my phone off about 2 hours before my time is expired. When you call to explain the service malfunction you always have to talk to a service rep., 2 supervisors and a manager for about an hour or more. As of late they refuse to correct the problem. My wife had the same thing happen to her with straight talk refusing to correct the problem. I sure that we are not the only ones experiencing this problem...Lets assume 4 million customers at 2 hrs per month that's 8 million dollars per month times 12 months that's 96 million a year. I'm no accusing straight talk management of this per se...but it does give you something to watch and think about.
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Straight Talk Wireless Phone Plan
#442082
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I just recently started the straight talks so called "Unlimited Plan" and with in two weeks i start realizing my brower service is reacting slow my music player wont allow any music to play so of course i call and ask why my services are being delayed not sure if my...
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Anonymous
Anonymous

Nothing you have said in here is true or factual sorry... i use my phone to run my computer through tether...i stream pandoria...i watch youtube videos and on and on and on......

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Straight Talk Wireless Phone Plan
#441711

Straight Talk Wireless - False advertisement

I have had straight talk for a couple years now and I normally buy the 45$ card but money was short last month and I could only purchase a 30$ in july 2013 and my phone didn't keep track of the minutes or text that I used and when I would call and check my account balance it said my service was good till aug 2013 so money fell short again and I had to purchase a 30$ card again I called in using my credit card and they excepted my payment and took the money off my credit card and sent me a text saying thank you for refilling your service my phone then was on for 12 hrs after that and it was turned off so I called them and they said that my phone was permanently deactivated because I went over 1000 min in july well my question is if u purchase a prepaid phone card for a 1000 mins usually the company wont allow u to use your phone after the 1000 mins are up but like I said there was noway in checking on my mins I had used so they said I now have to go purchase a new phone and a new service plan card in order for me to have my phone again after the already stole my 30$ and had my phone on for 12 hours when I called to complain u cant get one American on the phone to hardly understand what they are saying I think that this is an error on their part and are making me pay for it so now the phone I have is no good which its a fairly new one and they stole my 30$ over a mistake on their end this company is ran by foreigners trying to just take our American money and when u call them and push 1 for English good luck getting an American I doubt even 1 works there I would never suggest using this company to anyone they are a scam im contacting the BETTER BUSINESS BUREAU on them scammers watch out people
Hillsboro, Missouri
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Straight Talk Wireless Phone Plan
#440397
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Straight Talk Wireless - International minutes

Purchased phone on 6-29-2013; did not work and returned it to Walmart and exchanged it. I had already authorized straight talk to automatically deduct each month for air time. On 7-15-2013 I added international calling since I was assured that Germany was on their calling plan. Instead of charging me $15, they deducted $67.17 from my account. When I tried calling germany the automated system told me that the number cannot be called. I spent 3 hours on the phone with different customer service reps, that told me the number is not in their calling plan! When i asked for a refund they said they do not refund international calling and when i said you @sses double billed me they transferred me again. As of today I still have not received a refund; when writing them all you get is the number to call them and the game begins again. They will keep you on hold for 30 minutes and transfer you from "manager" to "manager". I filled a complaint with the BBB and I will talk to Walmart tomorrow in the hopes of getting my money for the phone back. Better to pay a little more with a company that values their customers.
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Straight Talk Wireless Phone Plan
#434637
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Straight Talk Wireless - Straight talk FALSE ADVERTISMENT

So I have been with Straight Talk for about 2 years and never had an issue with them until today! How can you advertise that you have unlimited talk, text, & web when you suspend somebody's data plan!?!?!? That's false advertising!!! I wouldn't recommend no one to do business with them since they want to tell people what they can or can't do with a phone that the customer paid for!!! Then they say you can only do so much on the phone when browsing on the internet. In that case it's not unlimited!!! I will no longer be a customer of Straight Talk especially after the CSRs & Supervisor was very rude and hung up on me!!!
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Straight Talk Wireless Phone Plan
#434427
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Straight Talk Wireless - Straight Talk phone freezes up,most places NO service.

I had Net 10 for a while and decide to change to Straight Talk because a friend of mine said the service was much better where I live. So I sold my Net 10 phone and bought another 149.00 Straight Talk phone and put the 45.00 Unlimited Plan on it. The service sucks. I had better service on the Net 10 plan than I ever have on Straight Talk. Very disappointed in their service and phone. Trying to decide now what I need to do. I don't advise anyone to go with Straight Talk or buy their phone service.
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Straight Talk Wireless Phone Plan
#434150
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Straight Talk Wireless - Straighttalk wireless

Was double charged in April. Straighttalk now has " no record of that"! This month (July 2013) they charged me 30.00 as usual but gave me no minutes, messages or data. My phone displays 0 days and 06/06/13 exp. date The rep said, " you must have got everything because you have 325 minutes balance etc.". Only reason I have any balance is because I have what's left from my June balance. I emailed Straighttalk many times & they continue to refer to "customer service" who are WORTHLESS. They owe me 60.00 plus tax. I plan to sue them as well as Walmart!!!!! Class action suit anyone?? Don't do business with them!!!
Product
Straight Talk Wireless Phone Plan
#433997
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Straight Talk Wireless - LIAR LIAR STRAIGHT TALK

I spent over $100.00 for an Android phone and was told when and if I ever needed to change/down grade my phone plan I would be able to. WRONG!!!! Liars liars. I am unable to do as I was promised and now have a phone I can't use. Is there any phone service that keeps their word? I didn't just pick up up off a shelf and purchase it, I spoke with a company representative. As a matter of fact, we spoke at great length. So nice to your face and laughing at me all the way to the bank with my CASH!
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Straight Talk Wireless Phone Plan
#433012
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In June after my plan auto renewed straighttalk decided to turn my data plan off said I violated the terms and conditions.which I knew I had not.so the month of June I have no data plan on my phone also I called and they advised it would be fixed in 24 hours.which...
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Anonymous
Anonymous

I have had a very similar experience and if anyone can get a class action lawsuit filed let me know. Bdmhntr85@outlook.com

Anonymous
StingyCollegeGal

I've had the exact same problem, I enrolled in auto-refill and now when they charge the $45 to my account, my data shuts off and I can hardly send texts. A phone repair store ...

Product
Straight Talk Wireless Phone Plan
#428179
I just got a straight talk phone after using another carrier that has no service here I had an unlimited plan with the same terms but theirs were real I had unlimited data. I can't even get an answer as to why they cut my data down. The rep quoted things that were not...
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Miles City, Montana
Product
Straight Talk Wireless Phone Plan
#425533