Product: Straight Talk Wireless Phone Plan Clear all filters (167 of 167 reviews match)
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Straight Talk Wireless in Miles City, Montana - Straight talk unlimited data scam

I just got a straight talk phone after using another carrier that has no service here I had an unlimited plan with the same terms but theirs were real I had unlimited data. I can't even get an answer as to why they cut my data down. The rep quoted things that were not written in their terms lied to me then transferred me to a "department" that was really a recording. I am considering suing them for false advertising and misrepresentation. I apparently have to type 100 words, there was an advertisement on the package stating that if you wanted YouTube or (and it listed the services the rep quoted as being disallowed) to get the unlimited data plan for forty five dollars so I splurged on the good phone. The lady can't even tell me why I was downgraded on my bandwidth.
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Review
#425533 Review #425533 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$250
Well I have finally had enough with Straight Talk service and Customer service!!! I have had the service since December…everything was great up until last month. About a week into my new month, my data services were turned off! No notice, no nothing. There is no where...
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Review
#418404 Review #418404 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$90

Straight Talk Wireless in Germantown, Maryland - Dont be fooled

I have never written a complaint before but straight talks lack of customer service got me so mad that I'm gonna write my first. We switched my daughters phone from at&t to straight talks "unlimited" plan to save money. For the first 9 months all was well then 20 days into the month they shut the internet off, no warning calls, texts, nothing so I called there so called customer service. First you can barely understand any of them but what I finally did get out of them is that unlimited is really 1.5 gigabytes. Supervisor said she needs to use wifi and that we have to buy another card to get internet back on before transferring me to the bogus recording others have referred to. They should be sued for false advertising. My wife and I were gonna swap over next month but they won't get a dime of my money now!
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1 comment
Anonymous
#662576

Straight talks unlimited data is bullsh!t I had them for about 6mo. I work shift work 12hr with quite a bit of downtime so I would watch netflix and youtube quite often on my phone, they cancelled my PHONE for using to much data, no tethering just an android phone.

the only way to continue using there service would me to buy another phone. Straight talk=Scam read the fine print.

Switched to Sprint, unlimited data no slow slow downs on my speeds. Yea I pay more but at least there advertising is honest.

Review
#416124 Review #416124 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan

Straight Talk Wireless in Radford, Virginia - Can't recieve texts without calling a number!

So a couple months ago I get my Huawei Ascend Y from straight talk and the $45 unlimited plan. I start using my data a lot because it did say "Unlimited." I noticed that after about a month my data was getting really slow, so I decided to call the tech support, long story short they say that my phone has been using a lot of data and that it is being throttled, although, after the 30 days of service, it's suppossed to reset and for the next 30 days of service no throttling, right? Nope, not at all. It just got slower and slower and now it randomly cuts off. Getting to my main rant, my phone worked great (besides the data issues) for the first month or two, but now I can't recieve texts without having to call a random number (I.E, my voicemail), after a few seconds into the call the text/s would foward onto my phone. I call tech support again and after being transferred about 4 times, I finally reach a guy that I can understand. I tell him the problem, we run through a couple of methods to try and fix my phone and nothing works, so he tells me that I will recieve a box in the mail with instructions to put my phone in the box, then I will have another phone (same model) shipped to my house, everything will be transferred FOR FREE. After he gets my address, name, secondary number and all of that hoopla, he THEN goes on to tell me that shipping charges would be around $60, when he said EVERYTHING was free, shipping and all. In the end, it's been about 5 days since I called tech support to get that shipped and guess what, still haven't got it. I hope everyone learns a lesson from this. If you recieve a screwed up phone from Straight Talk or they mess with your coverage and plan, then can't get it working right, it's suppossed to be YOUR fault, when they sold you the phone and it's suppossed to have warrenty on it.
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Review
#414374 Review #414374 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$335
Tags
  • NOT unlimted data
  • Crappy tech support
  • Untold of shipping charges
My phone number was hacked. Tech support and customer service deny that can happen. They told me it is impossible. They apparently haven't heard of the Rupert Murdock scandal. They won't listen or do anything about it except suggest I get yet another phone number...
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Review
#412432 Review #412432 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$72
I to had no problems the first few months then without any warning my data cut off. I am not able to use alot of services because of this and I and talk are two important ones to me. I paid for unlimited then I was cut of. Was told I need to wait a month get another...
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1 comment
Anonymous
#652968

We are not about to call OUR news station,just because you are upset about your phones internet.Also,how did you come up with a monetary loss of $650? Their unlimited plan is $45 a month,and their most expensive phone is MAYBE $200. You are just being ridiculous.

Review
#409904 Review #409904 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$650
Ishu have been a straighttalk customer for quite a while now, and I must say that their "unlimited" data plan is definately not unlimited! I have had my internet access totally shut off before, so I contacted the company. I spent 4 hours repeatedly calling or being put...
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8 comments
Anonymous
#658279

I hate the fact tht i will b on the internet and i get the page not available, and i cant go anywhere else from that. The video streaming is horrible! My proclaim just got sent back because its being replaced but because of all these experiences /fomments im scaredill just get bs from them.

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Review
#409024 Review #409024 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Tags
  • straighttalk customer

Straight Talk Wireless in Auburn Hills, Michigan - Straight Talk offers pathetic service and folows unethical business practices. No one should buy it

With five days of service remaining I can't make calls. The customer service, if by some divine intervention we could reach them, is pathetic and they say the number is not covered by the $60 unlimited plan, but I would be able to call that particular number once I recharge again. They should be allowing the customers to make calls until the last service day. Their business practise is unethical. Whatever they advertise is a sham. They advertise saying that it's unlimited International calling, but in reality I can make calls to very few companies listed in the website/ list provided at the time of availing this facility.
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Review
#407387 Review #407387 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan

Straight Talk Wireless in Leavenworth, Kansas - Mother of mad teen

I bought the Samsung Galaxy for my 14 year old daughter, which must use the unlimited plan with Straight Talk. The "unlimited" internet lasted all of 2 weeks! Her internet service was suspended, with no explanation why. We called customer service, which was not very helpful. We have emailed the "customer service" several times, with no reply from them! I read the terms and conditions to see if I could figure out the suspension, but none of the listed reasons for suspension applied to my daughter. She used her phone like any teenager would, checking Facebook, Youtube, Tumbler...she used free WiFi when available. I am disgusted and so is she!!
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1 comment
Anonymous
#807325

they limit the data to 2.5gb then kick it down to slow speed

Review
#406268 Review #406268 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Tags
  • Instant messaging
Normally I buy a $30.00/30 day plan from Walmart.com and sometimes when I go to my local Walmart, but this time I got my card from Straight talk.com. When adding a card from either a Walmart store or at Walmart.com, the days of service I had left on the phone would add...
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1 comment
Anonymous
#826997

Yes, they too cheat me a fews day everytime refill.

Review
#404288 Review #404288 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$5