Product: Straight Talk Wireless Phone Plan Clear all filters (167 of 167 reviews match)
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Straight Talk Wireless - Phone Plan Review

1.6
Details
I feel the stress and anger of everybody. I two am in the same boat which just seems to be sinking bc straight talk doesn't care. I've had straight talk for 6 months now and every month there is a problem and its always a data issue. My first month I I ran out of data a few days before my end date on the $45 plan so I thought well, ok, I didn't like it, but I knew I would have to start buying the $55 so i wouldnt run out of data in the future. WRONG!!!!!!!!! I still run out of data and I always start my service over before my end date forfeiting any minutes I still have. It seems to me that regardless if you buy the 45 or 55 plan they are going to cut you off short a few days or more before your end date. Ive been in many situations where not having data has caused me problems, and one of them was using maps as I was using it out of town, and it took me many miles out of the way bc data signal was lost and it couldn't retrieve my location, and I was in Dallas Tx. So there was no excuse for that when it had worked for most of the trip, and this took place the last few days before my end date. This is bull *** and they know this. Its like they're sitting back laughing at all our complaints. To the customer representative:........ We all have the same complaint so why do we need to individually contact you to fix this. And why should we have to do this every month. If this was an honest company and would abide by their own policy we wouldn't have to go thru this BS every month. Its just not one or two complaining, its everyone that has straight talk....... Keep it up, we will all see this company fail. You can't keep cheating and treating customers wrongly and not expect to fail as a company. You've been doing it for a long time now, and its just a matter of time before some other company steps in and takes over straight talk and becomes the company you once was. KARMA, look it up straight talk and get familiar with the word, so when your company fails and someone asks, "what happened to your multi million dollar company" you can sum it up in one word, (KARMA) = WHAT COMES AROUND GOES AROUND!!
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1 comment
MariaST
#1239635

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#953218 Review #953218 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Not as described/ advertised
I'm only 2 weeks into my service and lost my internet connection. I called customer service which took almost an hour to get a representative, then, I could hard understand them, and asked them several times to repeat, which still didn't help, so I was transferred to...
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1 comment
MariaST
#1236836

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#947521 Review #947521 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Pros
  • Idea of a hot spot
Cons
  • Illegal deactivation
  • Misleading terms of service
  • Non-english speaking
Reason of review
Not as described/ advertised
Loss
$49
Preferred solution
Full refund
Tags
  • straight talk refund
  • Language Barrier
  • Very Bad Customer Service
I have been using StraightTalk for over 4 years.I'm 59 years old I do not play me games or record videos or stream videos ,music, or movies. I have been doing the same thing with my phone each and every time. I went and purchased a 45$ 5G card when my phone is shut off...
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1 comment
MariaST
#1233267

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#944043 Review #944043 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Bad quality
I have used straight talk for years now and the last two months after adding my 10gb $50 card my data is gone with in 4 to 7 days i dont watch videos I only use it for messenger facebook and games i have never had issues before with losing my data ever until September...
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1 comment
Anonymous
#1223662

First off I'm not in Ohio I put Scottsbluff Ne. Second straight talk had my email address as zittmanjamie.jp@gmail.com I have asked them countless times to correct and they haven't . Forgot to add this to my first comment

Review
#932600 Review #932600 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
i put a 45 dollar card on my phone on or around the 25th of sept on oct3 they said i was out of data and sent me an email of T&C. They want me to agree with it or opt out .also sent me a web adress http//bit.ly/1lopdkY.It says that they have no real way to measure data...
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1 comment
MariaST
#1222252

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#930197 Review #930197 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan

Straight Talk Wireless Phone Plan Review

1.2
Details
Worst ever. One year i put up with the throttled data 5gigs and i never do music of movies, ocationaly utube. I called them A *** customer care person disabled my phone. Liars liars liars. I then paid for the 10 gigs and it was worse. I droped and went to Metro pcs is great. 25 gigs now in first month. Go to hail straight talk.
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Review
#929067 Review #929067 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
1.0
Details
My data was slowed down to not able to use with 45 dollar plan .So i went 55 dollars for more data .i only a fraction of that and got throttled anyway.then told sorry we have nothing on our computor to verify your useage .i monitor my own usage .and to call back...
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1 comment
MariaST
#1201460

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#903946 Review #903946 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Pricing issue
1.0
Details
I paid my service on the 19th of June and I went to make a phone call tonight and it had been deactivated and when I called them they said he payment didn't go through.Then where the heck did my $65 go? I got the text message and everything that it was approved and it...
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1 comment
MariaST
#1180734

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#874994 Review #874994 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment

Straight Talk Wireless - Straight Talk is Horrible & unethical!

1.0
Details
I paid my son phone plan for a 30 day contract. Without my permission they have my credit card on auto pay! I contacted them to ask them to remove my card from his account. Sorry we cant do that with our your son's code information. Its my card he used & they told me just cancel your card! That is so *** Its sad!Now I have to cancel my card since they will not remove my card information from that acct. Even when they haven't been authorized to debit the card. They are HORRIBLE!
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1 comment
MariaST
#1132490

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#815057 Review #815057 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Cons
  • Unwilling to help
Reason of review
Poor customer service
Preferred solution
Full refund
1.0
Details
I understand that there is a cap on what us suppose to be unlimited data but I can't connect to any of my apps. I go thru this every month and this is really starting to *** me off. I spend money to use some apps and now my money is being wasted. You say slower data...
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3 comments
MariaST
#1117627

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Review
#797318 Review #797318 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Pricing issue