Product: Straight Talk Wireless Phone Plan Clear all filters (166 of 166 reviews match)
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1 comment
1.4
Details
i switched over to new phone and been with ST for going on 5 years now. i do auto payment and for 3 months they charged me $30, which is what i orginally had prior to switching. they ended up charging me the $45. said because my phone was not combatable for the $30....
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MariaST
Straight Talk Wireless Verified Representative
#1113818

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Arden, North Carolina
Service
Straight Talk Wireless Phone Plan
Reason of review
Pricing issue
Review #791873 is a subjective opinion of poster.
1 comment
I have been a member of straight talk wireless for years and ive never went over my data plan now adays itseems as if im paying the same price for slower data i just refilled my phone today and its still running very slow yall need to do something because im getting...
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MariaST
Straight Talk Wireless Verified Representative
#1111655

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment
Review #789766 is a subjective opinion of poster.
3 comments
1.0
Details
Their phone call in for assistance is the worst I've ever experienced in my life. Completely useless with stall tactics to keep you on the line. Don't buy Straight talk products unless you plan on spending at least three to four hours a month on hold in order to get...
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Anonymous
#1109205

It's hardly 3-4 hours per month, but yes, you might spend 3-4 hours with your initial activation. Once you get it going it's generally pretty smooth sailing.

Author
Location
Glen Ridge, New Jersey
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
Review #785542 is a subjective opinion of poster.
1 comment
I have been using Straight Talk for over a year and it is the worst service I have ever had. It's cheap and you get what you pay for but usually it's less. And now the straight talk plan is the face value of the monthly card PLUS TAX? I'd rather pay $60.00 (10.00 more...
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MariaST
Straight Talk Wireless Verified Representative
#1106131

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Pricing issue
Review #783158 is a subjective opinion of poster.
1 comment
I bought a plan and phone just after Christmas 2015....it is now January 29, 2016 and I am STILL trying to get straight talk to port my old number over! I have been lied to SO many times, I cannot possibly even count. Just today alone, I have spoken to a rep on the...
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MariaST
Straight Talk Wireless Verified Representative
#1103295

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Oneonta, New York
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
Review #780419 is a subjective opinion of poster.
2 comments
1.0
Details
For three months Straighttalk has been trying to return data service to my iPhone 5s. Along with T-Mobile, they said, "We can't do anything else; you need a new phone." All along they've ensured me they'd credit me for all the useless data cards I'd been praying for....
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musesmaker
#1102924

STILL waiting... I emailed you, Maria. Yeah, JUST LIKE STRAIGHTTALK: Make PROMISES you NEVER INTED TO KEEP.

Author
Location
Hemet, California
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
Review #778841 is a subjective opinion of poster.
1 comment
1.7
Details
I was considering buying my daughter a inexspensive flip phone and buying the $30.00 a month service card with no plan but after reading the reviews ( which are only bad) I'm just not sure. I use straight talk myself and on occasion have had to speak with customer...
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MariaST
Straight Talk Wireless Verified Representative
#1098442

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Apopka, Florida
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
Review #774550 is a subjective opinion of poster.
1 comment
I have used straight talk for several years. I called customer service because I got a new phone and could not get the internet. Since I pay for the unlimited plan, I wanted it fixed. I spent over an hour on the phone and then the lady told me that my phone would not...
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MariaST
Straight Talk Wireless Verified Representative
#1089667

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
Review #764996 is a subjective opinion of poster.
1 comment
1.0
Details
Straight Talk Wireless - Customer service/activation and service
it is the 2rd of january 2016 and the phone I purchased from straight talk around the 15th of december including the plan and 45.00 unlimited 30 day service are still not happening, they seem to make sure you can only reach the computer that tell it's in progress, I...
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MariaST
Straight Talk Wireless Verified Representative
#1087972

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Bessemer, Alabama
Service
Straight Talk Wireless Phone Plan
Reason of review
You have tired funds up which I can't get paid interest,just reimburse me and call it even
Preferred solution
Full refund
Tags
  • Re-reimbursement Please
Review #762488 is a subjective opinion of poster.
1 comment
I elected to transfer current service to BYOP plan and upgrade. So far NOTHING but hours on the phone and now currently on 55th minute of hold AFTER speaking with the rep who couldn't assist me. This is ridiculous. Its been 2 days and so far NOTHING resolved. I would...
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MariaST
Straight Talk Wireless Verified Representative
#1086872

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Pretoria, Gauteng
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
Review #761612 is a subjective opinion of poster.