Product: Straight Talk Wireless Phone Plan Clear all filters (167 of 167 reviews match)
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1.0
Details
I paid for a service plan for March ($30 the all you need plan) I have 2 phones I tried to activate my old phone that takes the $30 plan because my smart phone does not but my smart phone activated with the $30 plan and worked. I paid for the $45 unlimited plan for...
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4 comments
MariaST
#970275

Hi Courtneypage16. We apologize for the inconvenience.

This is Maria and I work with Straight Talk Wireless. I see that you need help with your phone. We can help you.

Please send us your account info to ST.CorpResolutionTeam@straighttalk.com and we will fix your issue right away. Thanks.

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Review
#620170 Review #620170 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Pricing issue
2.9
Details
I have the unlimited wireless with the texting and calls plan and every first of the month my phone stops playing or takes along time to start i could be watching a movie or go on fb and it stops running and i got an email last month apologizing for this and said it...
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1 comment
MariaST
#969355

Hi daddysangle45,

We apologize for the inconvenience. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. Thanks.

Maria

Straight Talk Wireless

Review
#617697 Review #617697 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Bad quality

Straight Talk Wireless Phone Plan Review

I ordered two straight talk service plans and haven't added then and they told me they've been added to another phone already!!
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Review
#614858 Review #614858 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Order processing issue

Straight Talk Wireless Phone Plan Review

2.4
Details
I'm super pissed I don't see why I can't use my $30 straight talk phone to activate my new HUAWEI phone. It says I have to use a unlimited phone card which I can't afford this is so ***. I am very disappointed. I was really looking forward to using my new phone but nope I cant . I'm very unhappy
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Review
#611140 Review #611140 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Order processing issue
I pay for my daughters straight talk phone so i set her up on auto pay well for some reason they took her off and disconnected her phone. So i went online and logged onto my account to add her minutes. There were 4 phones listed and i chose the 1st on and added the...
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2 comments
MariaST
#969460

Hi jaybird70,

We apologize for the inconvenience. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. Thanks.

Maria

Straight Talk Wireless

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Review
#609455 Review #609455 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment

Straight Talk Wireless in Port Neches, Texas - HUNG UP ON

1.0
Details
My phone has not been working properly for the past month. I called and talked to Daniel. He fixed my phone, told me to dial *22890 and then told me if my phone was working properly to call back and I would receive my free month of service. So I did that. The next supervisor informs me that I cannot have my free month but I could have 5 free days. I say no, that's not good enough because I was just informed I could have one free month. Then he talks to the person above him, they tell him I can have 8 free days. I say no, that's not what I was told. I was told 30 free days. He then tells me he does not care and I only want something for free because I am American. After I tell him to watch his attitude, he hung up on me.
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1 comment
MariaST
#969726

Hi! I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email.

Review
#606948 Review #606948 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Cons
  • Rudeness of customer service
  • Being lied to
  • Misleading terms of service
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund
i had the same problem there customer service is really bad and also they are really rude and they wont help you they said they have to change my phone mumber in order for my service to work again and they told me my phone was registered in another zip code and that...
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1 comment
MariaST
#952903

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thank you.

Review
#602181 Review #602181 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
1.0
Details
Straight talk deactivated my service before my service end date.When I called them they told me I had 15 days left on my plan but they could not reactivate my phone.Basically they stole from me.
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1 comment
MariaST
#949657

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#598796 Review #598796 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service

Straight Talk Wireless Phone Plan Review

5.0
Details
On my third majesty zte phone that is junk now on the extended care plan I paid for they are charging me a another 29.00 to inspect my phone. Customer service people. Are so rude. People need to stick together and put them out of business.....
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Review
#598472 Review #598472 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service

Straight Talk Wireless Phone Plan Review

2.1
Details
Isn't it supposed to be unlimited? A week in they took my data away..not worth the money and customer service sucks. Just all around *** company. Im lucky enough that its letting me even go online without my phone crashing. I will not be using their services again I'd rather not have a phone..
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Review
#594973 Review #594973 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment