Product: Straight Talk Wireless Phone Plan Clear all filters (154 of 154 reviews match)
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Been with straight talk for 10 years and service has been pretty good.tech support is better done online than on the phone since agents are in another country and sometimes hard to understand. Having an account online has been nice when changing phones or adding a...
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4.6
Product
Straight Talk Wireless Phone Plan
I liked
  • Price and service is pretty good
#1111742
I have been with STW for YEARS after leaving verizon prepaid.I have never had a problem with my data and them cutting it down UNTIL they got sued for false advertising. Since then i will renew my plan and 2 weeks afterwards they will send me a text telling me that ive...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless. We're sorry for the inconvenience that you've experienced. Let us help you in resolving your issue. Please send us an email with you...

1.8
Product
Straight Talk Wireless Phone Plan
#1104271
With Straight Talk wireless it certainly has been baptism by fire I'm also a SafeLink customer however at the time I signed up with straight talk I did not realize that they're all related under TracFone however with my SafeLink Wireless they upgraded me to a...
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Product
Straight Talk Wireless Phone Plan
#1103204

Straight Talk Wireless - Worst ever

#1091335
3.0
Details
Even if they tell you your phone will work chances are it will not. They will never give you your money back even if it doesn't work for you. You can do a lot better anywhere else
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Price Affordability

Straight Talk Wireless - Customer service don't care

#1064719
3.8
Details
I woke up to find my phone cut off, number given to someone else. I had my number for 10 years. Boy was I mad. I was on phone with them 4 to 5 hours trying to get my number back. Talked to 3 to 4 different no help people. Never would do anything. CUSTOMER SERVICE SUCKS!! !! !!!!!!!!!!!!!!!
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Advertised vs Delivered
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Straight Talk Wireless - Global card blocked because I used my own minutes that have been paid for for overseas emergency

#1059541
I had an emergency in Germany and after several phone calls Straight Talk blocked my global card due to yeah get this suspicious activities..what a lie still no service 4 day later
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Straight Talk Wireless Phone Plan Review

#929067
1.2
Details
Worst ever. One year i put up with the throttled data 5gigs and i never do music of movies, ocationaly utube. I called them A *** customer care person disabled my phone. Liars liars liars. I then paid for the 10 gigs and it was worse. I droped and went to Metro pcs is great. 25 gigs now in first month. Go to hail straight talk.
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Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
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Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Sept 2017 I've been a loyal long time customer of strait talk wireless i believed them when they said unlimited data which i know that doesn't mean high speed data i had been using up my high speed data pretty quick each month but ..........anyway i upgraded this month...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless. We're sorry for the inconvenience that you've experienced. Let us help you in resolving your issue. Please send us an email with you...

Product
Straight Talk Wireless Phone Plan
#1100493
This is the worst phone company and the worst customer service I have every come across, I am from jamaica I will be in this country for a few months so I buy a straight talk phone to call my family back home ,i use the phone to call home and they deactivate my phone...
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Product
Straight Talk Wireless Phone Plan
#1087032
Today I called Straight talk to purchase an international calling plan. The woman in the phone was very nice but clueless and inexperienced. We've all had our first day in th job so I didn't mind. I was on the phone with her for 26 minutes just to purchase a $10 plan....
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless.Were sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent o...

Product
Straight Talk Wireless Phone Plan
I didn't like
  • Wasting my time
  • Unreasonableness
  • Paying for thier mistake
#1067015
Charged my credit card for two services plans without me authorising the second one when i called they ted like it was my fault and they didnt apologise they said in three to five days my money would be refunded and it hasnt been even taken off i just checked my...
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Anonymous
rssmo

Hello well good luck, the screwed me and locked my service up for 3 days and I just went with TOTAL WIRELESS I hope you come out on top of them and I hope you change to a bet...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

Product
Straight Talk Wireless Phone Plan
#1045312
I bought this hot spot 2 days ago and a $50 service plan and cant get it turned on with customer service and the internet, its very frustrating 6209601840
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Anonymous
rssmo

Straight Talk SUCKSSSSSSSSSSSSSSSSS look for a different company i got TOTAL WIRELESS

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.6
Product
Straight Talk Wireless Phone Plan
#1044765
My phone number could not call some people or text people and I could only get calls from 2 people tried to get it fixed said there was something wrong with my phone so to try the Sim in a different phone and the same thing happened with the other phone and then none...
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Anonymous
Anonymous

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.1
Product
Straight Talk Wireless Phone Plan
#1042319
I'm not someone who writes reviews very often but thought I should take the time to WARN POTENTIAL CUSTOMERS.I've been with straight talk for over 6 years. Have had increasing chronic problems with texting & email functions, as well as repeated multiple overbilling for...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.3
Product
Straight Talk Wireless Phone Plan
#1022626