Product: Straight Talk Wireless Phone Plan Clear all filters (155 of 155 reviews match)
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Been with straight talk for 10 years and service has been pretty good.tech support is better done online than on the phone since agents are in another country and sometimes hard to understand. Having an account online has been nice when changing phones or adding a...
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4.6
Product
Straight Talk Wireless Phone Plan
I liked
  • Price and service is pretty good
#1111742
I have been with STW for YEARS after leaving verizon prepaid.I have never had a problem with my data and them cutting it down UNTIL they got sued for false advertising. Since then i will renew my plan and 2 weeks afterwards they will send me a text telling me that ive...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless. We're sorry for the inconvenience that you've experienced. Let us help you in resolving your issue. Please send us an email with you...

1.8
Product
Straight Talk Wireless Phone Plan
#1104271
With Straight Talk wireless it certainly has been baptism by fire I'm also a SafeLink customer however at the time I signed up with straight talk I did not realize that they're all related under TracFone however with my SafeLink Wireless they upgraded me to a...
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Anonymous
Anonymous

The galaxy grand prime too much phone for their internet? Then why do they sell it? They were probably just trying to get you to buy a different phone.

Product
Straight Talk Wireless Phone Plan
#1103204

Straight Talk Wireless - Straight talk garbage

#1131563
Straight talk is garbage they should be sued for lying about unlimited 2g speeds after you run out of 4g because their 2g internet kicks on you can’t do anything with it it’s to slow wait 20 mins still nothing loads as if you have no data at all garbage company 1000 times slower then dial up that’s sad for 2g
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Straight Talk Wireless - Worst ever

#1091335
3.0
Details
Even if they tell you your phone will work chances are it will not. They will never give you your money back even if it doesn't work for you. You can do a lot better anywhere else
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Price Affordability

Straight Talk Wireless - Customer service don't care

#1064719
3.8
Details
I woke up to find my phone cut off, number given to someone else. I had my number for 10 years. Boy was I mad. I was on phone with them 4 to 5 hours trying to get my number back. Talked to 3 to 4 different no help people. Never would do anything. CUSTOMER SERVICE SUCKS!! !! !!!!!!!!!!!!!!!
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Advertised vs Delivered
Billing Practices
Coverage Area
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Website

Straight Talk Wireless - Global card blocked because I used my own minutes that have been paid for for overseas emergency

#1059541
I had an emergency in Germany and after several phone calls Straight Talk blocked my global card due to yeah get this suspicious activities..what a lie still no service 4 day later
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Sept 2017 I've been a loyal long time customer of strait talk wireless i believed them when they said unlimited data which i know that doesn't mean high speed data i had been using up my high speed data pretty quick each month but ..........anyway i upgraded this month...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless. We're sorry for the inconvenience that you've experienced. Let us help you in resolving your issue. Please send us an email with you...

Product
Straight Talk Wireless Phone Plan
#1100493
This is the worst phone company and the worst customer service I have every come across, I am from jamaica I will be in this country for a few months so I buy a straight talk phone to call my family back home ,i use the phone to call home and they deactivate my phone...
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Product
Straight Talk Wireless Phone Plan
#1087032
Today I called Straight talk to purchase an international calling plan. The woman in the phone was very nice but clueless and inexperienced. We've all had our first day in th job so I didn't mind. I was on the phone with her for 26 minutes just to purchase a $10 plan....
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless.Were sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent o...

Product
Straight Talk Wireless Phone Plan
I didn't like
  • Paying for thier mistake
  • Wasting my time
  • Unreasonableness
#1067015
Charged my credit card for two services plans without me authorising the second one when i called they ted like it was my fault and they didnt apologise they said in three to five days my money would be refunded and it hasnt been even taken off i just checked my...
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Anonymous
rssmo

Hello well good luck, the screwed me and locked my service up for 3 days and I just went with TOTAL WIRELESS I hope you come out on top of them and I hope you change to a bet...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

Product
Straight Talk Wireless Phone Plan
#1045312
I bought this hot spot 2 days ago and a $50 service plan and cant get it turned on with customer service and the internet, its very frustrating 6209601840
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Anonymous
rssmo

Straight Talk SUCKSSSSSSSSSSSSSSSSS look for a different company i got TOTAL WIRELESS

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.6
Product
Straight Talk Wireless Phone Plan
#1044765
My phone number could not call some people or text people and I could only get calls from 2 people tried to get it fixed said there was something wrong with my phone so to try the Sim in a different phone and the same thing happened with the other phone and then none...
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Anonymous
Anonymous

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.1
Product
Straight Talk Wireless Phone Plan
#1042319
I'm not someone who writes reviews very often but thought I should take the time to WARN POTENTIAL CUSTOMERS.I've been with straight talk for over 6 years. Have had increasing chronic problems with texting & email functions, as well as repeated multiple overbilling for...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.3
Product
Straight Talk Wireless Phone Plan
#1022626