Product: Straight Talk Wireless Phone Plan Clear all filters (88 of 167 reviews match)
filters
Product:
2 comments
Straight talk just stole my money. I'd paid for a year plan. With a month and 1/2 left to go, because Straight Talk does not support Wifi calling, I bought another phone with another carrier that supported wifi calling. I wanted to keep the phone number I've had with...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1717068

Hi ShortChihuahua389. This is Maria from Straight Talk Wireless. We apologize for the inconvenience you have encountered with our service specially with Wi-Fi calling. We valu...

Author
Service
Straight Talk Wireless Phone Plan
Cons
  • Worst customer service ever
Reason of review
Theft by Straight Talk
Loss
$60
Preferred solution
Full refund
Review #1583924 is a subjective opinion of poster.
1 comment
I'm so displeased with Str. Talk. For 2 years we have been with them. My husband and I. We live at the same address and they text me that they charged me 45.00, my normal rate. I looked on my credit card and they charged me 50.63. They charged my husband 45.00. When I...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1691026

Hi, ClearOtter985. I'm Maria from Straight Talk Wireless. I would like to express my sincere apologies for all the inconvenience you've enocountered with our service. To help ...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Pricing issue
Loss
$6
Review #1455059 is a subjective opinion of poster.
4 comments
1.0
Details
I purchased this phone years ago, believing I can activate it with another company. No problem. However, I called to activate it a few months ago, to give my nephew a phone to use until he could buy his own. It was a very old phone that could not even be used for...
View full review
Anonymous
#1637770

Thank you for your help. I called the number you provided and my issue was resolved immediately. Thanks again!

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment
Review #1445743 is a subjective opinion of poster.
1 comment
I have tried over and over again to set up and account through both mine and my husband just to get a new phone through straight talk and I've been "denied" each time for whatever reason and I know for a fact that both of our credit is good and according to their...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1630393

Hi GraciousArcticHare878. I'm Maria from Straight Talk Wireless. We are sorry to hear that you are displeased with the product and service. We understand that your previous ex...

Author
Service
Straight Talk Wireless Phone Plan
Cons
  • Application
Reason of review
Switching to a new phone company
Review #1434979 is a subjective opinion of poster.
2 comments
1.0
Details
My service ends on 9-9-18. That is today. That means my service wont turn off till midnight. I called straight yesterday to stop the auto refill. Found out today they didnt. So my bank got over draft. At first they said they could refund the money for the service plan...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1558581

Hi. This is Maria from Straight Talk Wireless. I read your post and I am sorry that your having problems with your Auto Refill. This is never the experience we want you to hav...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment
Review #1350968 is a subjective opinion of poster.
1 comment
1.9
Details
I personally have four Straight Talk account on three different phones.. there bring your own phone has three SIM cards for $45.. but if you activate 1 and realize its towers don't have good service around where you live... May not 9 the service difference between the...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1557729

Hi OilyJay. This is Maria from Straight Talk Wireless. Please accept our deepest apology for all the issues that you have faced with our service. Please chat with us using thi...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Bad quality
Review #1315689 is a subjective opinion of poster.
2 comments
purchased straight talk November 2017. Data was slow and buffered, causing fast data consumption. This was not always the case, but frequent. I was okay until a week ago I get little to no internet connection. I purchased data twice due to buffering eating up my data...
View full review
Anonymous
#1498773

Buffering doesn't eat data. Buffering is only your device not having the capability to receive enough data, the company restricting how much dafa comes through (Most likely ex...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Bad quality
Review #1276877 is a subjective opinion of poster.
2 comments
2.1
Details
I talked to several people and there was only one that said they could help n of course transferred me to someone else. I bought one of the 3 EXTREMELY similar service cards at the store. I had gotten the $60 service plan by mistake thinking it was the unlimited data...
View full review
Anonymous
#1482986

That comment is too long to read in its entirety. Why not engage a reputable service if you must have wireless ? Cost ? Ironic that you must call a phone company ...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
Review #1258180 is a subjective opinion of poster.
1 comment
December 24.Crossed the border to the US. Expected to have an active straight talk plan since I purchased a 60 day plan late october. Called straight talk. They claimed my plan expired and that it was only a 30 day plan. They sold me a new plan for 4 GB. For days...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1414113

Hi. This is Maria from Straight Talk Wireless. Please accept our deepest apology for this experience. I see you need help with your phone. Please chat with us using this link ...

Author
Service
Straight Talk Wireless Phone Plan
Pros
  • Internet while it lasted
Cons
  • Recieved less than half the gb purchased
  • Entitlements lost when changing zip codes
  • Systems are flawed and inconsistent with no logs
Reason of review
Bad quality
Loss
$21
Preferred solution
Let the company propose a solution
Tags
  • Straight Talk Lies To Customers
Review #1162421 is a subjective opinion of poster.

Top Rated Products in Phone Plans Category

Straight Talk Wireless Products and Services Reviews

2 comments
1.6
Details
Prepaid on my account with Straight Talk on 12/18/17 and changed providers on 12/20/17 after finding another provider.They would not give a penny of a refund. Said b/c it was not a working phone. Well it is working on my end. Also, the people who man their phones are...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1410367

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that billing issue. Let us further check your ...

Author
Location
Atlanta, Georgia
Service
Straight Talk Wireless Phone Plan
Reason of review
Return, Exchange or Cancellation Policy
Review #1155535 is a subjective opinion of poster.