Product: Straight Talk Wireless Phone Plan Rating: 1 Star Clear all filters (27 of 167 reviews match)
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4 comments
1.0
Details
I purchased this phone years ago, believing I can activate it with another company. No problem. However, I called to activate it a few months ago, to give my nephew a phone to use until he could buy his own. It was a very old phone that could not even be used for...
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Anonymous
#1637770

Thank you for your help. I called the number you provided and my issue was resolved immediately. Thanks again!

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment
Review #1445743 is a subjective opinion of poster.
2 comments
1.0
Details
My service ends on 9-9-18. That is today. That means my service wont turn off till midnight. I called straight yesterday to stop the auto refill. Found out today they didnt. So my bank got over draft. At first they said they could refund the money for the service plan...
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MariaST
Straight Talk Wireless Verified Representative
#1558581

Hi. This is Maria from Straight Talk Wireless. I read your post and I am sorry that your having problems with your Auto Refill. This is never the experience we want you to hav...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment
Review #1350968 is a subjective opinion of poster.
3 comments
1.1
Details
My phone number could not call some people or text people and I could only get calls from 2 people tried to get it fixed said there was something wrong with my phone so to try the Sim in a different phone and the same thing happened with the other phone and then none...
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Anonymous
#1325755

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
Review #1042319 is a subjective opinion of poster.
3 comments
1.3
Details
I'm not someone who writes reviews very often but thought I should take the time to WARN POTENTIAL CUSTOMERS.I've been with straight talk for over 6 years. Have had increasing chronic problems with texting & email functions, as well as repeated multiple overbilling for...
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MariaST
Straight Talk Wireless Verified Representative
#1304987

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
Review #1022626 is a subjective opinion of poster.
2 comments
1.1
Details
they short you on data, airtime, minutes, etc and if you call to complain, and you're not a potential new customer, you mean absolutely nothing to: Tracfone Net10 Wireless Straight Talk Wireless SIMPLE Mobile Telcel SafeLink Wireless Page Plus Total Wireless...
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Anonymous
#1308916

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have. These crooks have been rip...

Author
Location
Miami, Florida
Service
Straight Talk Wireless Phone Plan
Pros
  • Price
Cons
  • Unreachable
  • Spitefulness
  • Poor customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$450
Preferred solution
Full refund
Tags
  • Telcel Safelink Wireless
  • Page Plus Total Wireless
Review #1019423 is a subjective opinion of poster.
2 comments
1.0
Details
I have had straight talk for years, at first my 5g would last almost the whole month, then it lasted 3 weeks, then down to 2 weeks, then they came out with 10g, the first month, i didnt run out of hight speed, second month and then on, they say i use up 10g within a...
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Anonymous
#1291899

If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you ha...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Bad quality
Review #987475 is a subjective opinion of poster.
0 comments

Straight Talk Wireless Phone Plan Review

1.2
Details
Worst ever. One year i put up with the throttled data 5gigs and i never do music of movies, ocationaly utube. I called them A *** customer care person disabled my phone. Liars liars liars. I then paid for the 10 gigs and it was worse. I droped and went to Metro pcs is great. 25 gigs now in first month. Go to hail straight talk.
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Author
Location
New York, New York
Service
Straight Talk Wireless Phone Plan
Review #929067 is a subjective opinion of poster.
1 comment
1.0
Details
My data was slowed down to not able to use with 45 dollar plan .So i went 55 dollars for more data .i only a fraction of that and got throttled anyway.then told sorry we have nothing on our computor to verify your useage .i monitor my own usage .and to call back...
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MariaST
Straight Talk Wireless Verified Representative
#1201460

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Pricing issue
Review #903946 is a subjective opinion of poster.
1 comment
1.0
Details
I paid my service on the 19th of June and I went to make a phone call tonight and it had been deactivated and when I called them they said he payment didn't go through.Then where the heck did my $65 go? I got the text message and everything that it was approved and it...
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MariaST
Straight Talk Wireless Verified Representative
#1180734

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Conway, Arkansas
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment
Review #874994 is a subjective opinion of poster.

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Straight Talk Wireless Products and Services Reviews

1 comment
1.0
Details
I paid my son phone plan for a 30 day contract. Without my permission they have my credit card on auto pay! I contacted them to ask them to remove my card from his account. Sorry we cant do that with our your son's code information. Its my card he used & they told me...
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MariaST
Straight Talk Wireless Verified Representative
#1132490

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Service
Straight Talk Wireless Phone Plan
Cons
  • Unwilling to help
Reason of review
Poor customer service
Preferred solution
Full refund
Review #815057 is a subjective opinion of poster.