Product: Straight Talk Wireless Phone Plan Rating: 2 Stars Clear all filters (17 of 167 reviews match)
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1 comment
1.9
Details
I personally have four Straight Talk account on three different phones.. there bring your own phone has three SIM cards for $45.. but if you activate 1 and realize its towers don't have good service around where you live... May not 9 the service difference between the...
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MariaST
Straight Talk Wireless Verified Representative
#1557729

Hi OilyJay. This is Maria from Straight Talk Wireless. Please accept our deepest apology for all the issues that you have faced with our service. Please chat with us using thi...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Bad quality
Review #1315689 is a subjective opinion of poster.
2 comments
2.1
Details
I talked to several people and there was only one that said they could help n of course transferred me to someone else. I bought one of the 3 EXTREMELY similar service cards at the store. I had gotten the $60 service plan by mistake thinking it was the unlimited data...
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Anonymous
#1482986

That comment is too long to read in its entirety. Why not engage a reputable service if you must have wireless ? Cost ? Ironic that you must call a phone company ...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
Review #1258180 is a subjective opinion of poster.
2 comments
1.6
Details
Prepaid on my account with Straight Talk on 12/18/17 and changed providers on 12/20/17 after finding another provider.They would not give a penny of a refund. Said b/c it was not a working phone. Well it is working on my end. Also, the people who man their phones are...
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MariaST
Straight Talk Wireless Verified Representative
#1410367

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that billing issue. Let us further check your ...

Author
Location
Atlanta, Georgia
Service
Straight Talk Wireless Phone Plan
Reason of review
Return, Exchange or Cancellation Policy
Review #1155535 is a subjective opinion of poster.
1 comment
1.8
Details
I have been with STW for YEARS after leaving verizon prepaid.I have never had a problem with my data and them cutting it down UNTIL they got sued for false advertising. Since then i will renew my plan and 2 weeks afterwards they will send me a text telling me that ive...
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MariaST
Straight Talk Wireless Verified Representative
#1371945

Hi. I'm Maria from Straight Talk Wireless. We're sorry for the inconvenience that you've experienced. Let us help you in resolving your issue. Please send us an email with you...

Author
Location
Atlanta, Georgia
Service
Straight Talk Wireless Phone Plan
Reason of review
Not as described/ advertised
Review #1104271 is a subjective opinion of poster.
2 comments
1.6
Details
I bought this hot spot 2 days ago and a $50 service plan and cant get it turned on with customer service and the internet, its very frustrating 6209601840
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Anonymous
#1359705

Straight Talk SUCKSSSSSSSSSSSSSSSSS look for a different company i got TOTAL WIRELESS

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Order processing issue
Review #1044765 is a subjective opinion of poster.
2 comments
2.4
Details
I added a plan to my reserve over the phone and accidently bought the $45 plan instead of the $55.I called to switch plans and was told that there was no way to get the plan i wanted except to buy another plan. I cant pay the difference or get a refund and then...
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Anonymous
#1325713

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Return, Exchange or Cancellation Policy
Review #1016281 is a subjective opinion of poster.
1 comment
1.6
Details
i was told i could cancel a plan on 1 phone and use it on another phone when it ran out.Now a different person tells me that it was not stopped and i have no minuets to add to my other phone so i threw away 45.00 because i thought they told me the truth. the first...
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MariaST
Straight Talk Wireless Verified Representative
#1252697

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with live agent...

Author
Service
Straight Talk Wireless Phone Plan
Cons
  • Basicly called me a liar
Reason of review
Poor customer service
Loss
$45
Preferred solution
give me my money back
Tags
  • Straight Talk sucks
Review #957745 is a subjective opinion of poster.
1 comment
1.6
Details
I feel the stress and anger of everybody. I two am in the same boat which just seems to be sinking bc straight talk doesn't care. I've had straight talk for 6 months now and every month there is a problem and its always a data issue. My first month I I ran out of data...
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MariaST
Straight Talk Wireless Verified Representative
#1239635

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent. For yo...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Not as described/ advertised
Review #953218 is a subjective opinion of poster.
1 comment
1.7
Details
I was considering buying my daughter a inexspensive flip phone and buying the $30.00 a month service card with no plan but after reading the reviews ( which are only bad) I'm just not sure. I use straight talk myself and on occasion have had to speak with customer...
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MariaST
Straight Talk Wireless Verified Representative
#1098442

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Apopka, Florida
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
Review #774550 is a subjective opinion of poster.

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Straight Talk Wireless Products and Services Reviews

1 comment
2.0
Details
Worst service any "customer" could ever get, rep took the call, just said he was going to transfer me to a department which was going to give me the same answer, and hang up the call. Also Explained that I was unable to return the service plan, that there is money...
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MariaST
Straight Talk Wireless Verified Representative
#1074609

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Providence, Rhode Island
Service
Straight Talk Wireless Phone Plan
Cons
  • Unwilling to help
  • Rudeness
  • Refusal to help
Reason of review
Poor customer service
Loss
$30
Preferred solution
To get what I bought added to my service plan and that my phone is not shut off.
Review #746002 is a subjective opinion of poster.