Product: Straight Talk Wireless Phone Plan Clear all filters (167 of 167 reviews match)
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1.6
Details
Prepaid on my account with Straight Talk on 12/18/17 and changed providers on 12/20/17 after finding another provider.They would not give a penny of a refund. Said b/c it was not a working phone. Well it is working on my end. Also, the people who man their phones are...
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2 comments
MariaST
#1410367

Hi. I’m Maria from Straight Talk Wireless.

I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that billing issue.

Let us further check your account. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfone.com.

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Review
#1155535 Review #1155535 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Return, Exchange or Cancellation Policy

Straight Talk Wireless in Austin, Texas - The torementing evil night mare

5.0
Details
This happened to me and lasted 3 months.. long story short my marriage was almost ruined.. pretending to be someone is pure evil and I’m looking to sue straight talk.. my email address is dennyheather43@gmail.com
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Review
#1149585 Review #1149585 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment

Straight Talk Wireless - Straight talk garbage

Straight talk is garbage they should be sued for lying about unlimited 2g speeds after you run out of 4g because their 2g internet kicks on you can’t do anything with it it’s to slow wait 20 mins still nothing loads as if you have no data at all garbage company 1000 times slower then dial up that’s sad for 2g
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Review
#1131563 Review #1131563 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Not as described/ advertised

Straight Talk Wireless - Straight talk is ok

4.6
Details
Been with straight talk for 10 years and service has been pretty good. tech support is better done online than on the phone since agents are in another country and sometimes hard to understand. Having an account online has been nice when changing phones or adding a service plan. call and internet service has been good most places but like any cellular company there are spots with no service. My phone box has the red map it so it's on verizon In closing I have to say I'll be staying with straight talk since it's working ok for me
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Review
#1111742 Review #1111742 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Pros
  • Price and service is pretty good
Reason of review
Fair pricing
1.8
Details
I have been with STW for YEARS after leaving verizon prepaid.I have never had a problem with my data and them cutting it down UNTIL they got sued for false advertising. Since then i will renew my plan and 2 weeks afterwards they will send me a text telling me that ive...
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1 comment
MariaST
#1371945

Hi. I'm Maria from Straight Talk Wireless.

We're sorry for the inconvenience that you've experienced. Let us help you in resolving your issue. Please send us an email with your account information to straighttalk@fb-tracfone.com and we will gladly assist you.

We'll be looking forward to work with you. Thank you.

Review
#1104271 Review #1104271 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Not as described/ advertised
With Straight Talk wireless it certainly has been baptism by fire I'm also a SafeLink customer however at the time I signed up with straight talk I did not realize that they're all related under TracFone however with my SafeLink Wireless they upgraded me to a...
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1 comment
Anonymous
#1389470

The galaxy grand prime too much phone for their internet? Then why do they sell it? They were probably just trying to get you to buy a different phone.

Review
#1103204 Review #1103204 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Not as described/ advertised
Sept 2017 I've been a loyal long time customer of strait talk wireless i believed them when they said unlimited data which i know that doesn't mean high speed data i had been using up my high speed data pretty quick each month but ..........anyway i upgraded this month...
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1 comment
MariaST
#1369436

Hi. I'm Maria from Straight Talk Wireless.

We're sorry for the inconvenience that you've experienced. Let us help you in resolving your issue. Please send us an email with your account information to straighttalk@fb-tracfone.com and we will gladly assist you.

We'll be looking forward to work with you. Thank you.

Review
#1100493 Review #1100493 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Not as described/ advertised

Straight Talk Wireless in Taylor, Michigan - Worst ever

3.0
Details
Even if they tell you your phone will work chances are it will not. They will never give you your money back even if it doesn't work for you. You can do a lot better anywhere else
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Review
#1091335 Review #1091335 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Return, Exchange or Cancellation Policy

Straight Talk Wireless - Horrible

This is the worst phone company and the worst customer service I have every come across, I am from jamaica I will be in this country for a few months so I buy a straight talk phone to call my family back home ,i use the phone to call home and they deactivate my phone say I should buy an international calling plan I go ahead and buy the international calling plan for $60 and being using it for two months now suddenly I woke up to fine my phone permanently deactivate because I being making international call to jamaica that's ***!!! If I cant call jamaica why name ur plan international?, I am so disappointed with straight talk and now they are telling me that the phone I bought for $320 is of no use ,if I want to use back there service I have to purchase a new phone!!!. CONSUMER STAY AWAY FROM STRAIGHT TALK THEY ARE A BUNCH OF EXTORTIONNESS AND SCAMMERS, THEY DON'T RESPECT YOU ARE UR HARD WORKING MONEY,and what make i worst there customer service representatives u can't understand what they are saying
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Review
#1087032 Review #1087032 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Not as described/ advertised
Today I called Straight talk to purchase an international calling plan. The woman in the phone was very nice but clueless and inexperienced. We've all had our first day in th job so I didn't mind. I was on the phone with her for 26 minutes just to purchase a $10 plan....
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1 comment
MariaST
#1345245

Hi. Im Maria from Straight Talk Wireless.

Were sorry for the trouble.

To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent or send us an email at straighttalk@fb-tracfone.com and we will gladly help you with your concern. Thank you.

Review
#1067015 Review #1067015 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Cons
  • Unreasonableness
  • Paying for thier mistake
  • Wasting my time
Reason of review
Poor customer service
Preferred solution
Refund me my money or