Seller: Straight Talk Wireless Product: Straight Talk Wireless Phone Plan Clear all filters (0 of 167 reviews match)
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Straight Talk Wireless - Customer service don't care

3.8
Details
I woke up to find my phone cut off, number given to someone else. I had my number for 10 years. Boy was I mad. I was on phone with them 4 to 5 hours trying to get my number back. Talked to 3 to 4 different no help people. Never would do anything. CUSTOMER SERVICE SUCKS!! !! !!!!!!!!!!!!!!!
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Author
Location
Jackson, Tennessee
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
Review #1064719 is a subjective opinion of poster.
0 comments

Straight Talk Wireless - Global card blocked because I used my own minutes that have been paid for for overseas emergency

I had an emergency in Germany and after several phone calls Straight Talk blocked my global card due to yeah get this suspicious activities..what a lie still no service 4 day later
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Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Bad quality
Review #1059541 is a subjective opinion of poster.
2 comments
Charged my credit card for two services plans without me authorising the second one when i called they ted like it was my fault and they didnt apologise they said in three to five days my money would be refunded and it hasnt been even taken off i just checked my...
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Anonymous
#1359703

Hello well good luck, the screwed me and locked my service up for 3 days and I just went with TOTAL WIRELESS I hope you come out on top of them and I hope you change to a bet...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
Review #1045312 is a subjective opinion of poster.
2 comments
1.6
Details
I bought this hot spot 2 days ago and a $50 service plan and cant get it turned on with customer service and the internet, its very frustrating 6209601840
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Anonymous
#1359705

Straight Talk SUCKSSSSSSSSSSSSSSSSS look for a different company i got TOTAL WIRELESS

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Order processing issue
Review #1044765 is a subjective opinion of poster.
3 comments
1.1
Details
My phone number could not call some people or text people and I could only get calls from 2 people tried to get it fixed said there was something wrong with my phone so to try the Sim in a different phone and the same thing happened with the other phone and then none...
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Anonymous
#1325755

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
Review #1042319 is a subjective opinion of poster.
3 comments
1.3
Details
I'm not someone who writes reviews very often but thought I should take the time to WARN POTENTIAL CUSTOMERS.I've been with straight talk for over 6 years. Have had increasing chronic problems with texting & email functions, as well as repeated multiple overbilling for...
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MariaST
Straight Talk Wireless Verified Representative
#1304987

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
Review #1022626 is a subjective opinion of poster.
2 comments
1.1
Details
they short you on data, airtime, minutes, etc and if you call to complain, and you're not a potential new customer, you mean absolutely nothing to: Tracfone Net10 Wireless Straight Talk Wireless SIMPLE Mobile Telcel SafeLink Wireless Page Plus Total Wireless...
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Anonymous
#1308916

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have. These crooks have been rip...

Author
Location
Miami, Florida
Service
Straight Talk Wireless Phone Plan
Pros
  • Price
Cons
  • Unreachable
  • Billing practices
  • Thievery
Reason of review
Return, Exchange or Cancellation Policy
Loss
$450
Preferred solution
Full refund
Tags
  • Telcel Safelink Wireless
  • Page Plus Total Wireless
Review #1019423 is a subjective opinion of poster.
2 comments
2.4
Details
I added a plan to my reserve over the phone and accidently bought the $45 plan instead of the $55.I called to switch plans and was told that there was no way to get the plan i wanted except to buy another plan. I cant pay the difference or get a refund and then...
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Anonymous
#1325713

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Return, Exchange or Cancellation Policy
Review #1016281 is a subjective opinion of poster.
2 comments
1.0
Details
I have had straight talk for years, at first my 5g would last almost the whole month, then it lasted 3 weeks, then down to 2 weeks, then they came out with 10g, the first month, i didnt run out of hight speed, second month and then on, they say i use up 10g within a...
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Anonymous
#1291899

If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you ha...

Author
Service
Straight Talk Wireless Phone Plan
Reason of review
Bad quality
Review #987475 is a subjective opinion of poster.
1 comment
1.6
Details
i was told i could cancel a plan on 1 phone and use it on another phone when it ran out.Now a different person tells me that it was not stopped and i have no minuets to add to my other phone so i threw away 45.00 because i thought they told me the truth. the first...
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MariaST
Straight Talk Wireless Verified Representative
#1252697

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with live agent...

Author
Service
Straight Talk Wireless Phone Plan
Cons
  • Basicly called me a liar
Reason of review
Poor customer service
Loss
$45
Preferred solution
give me my money back
Tags
  • Straight Talk sucks
Review #957745 is a subjective opinion of poster.