Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
1 comment

i switched over to new phone and been with ST for going on 5 years now. i do auto payment and for 3 months they charged me $30, which is what i orginally had prior to switching.

they ended up charging me the $45. said because my phone was not combatable for the $30. kinda fun it was for those 3 months. so they can hook you up on the $30 the plan for smart phones.

they just don't want to. smart phones are the wave of the future but it is going to cost us because of the high demand of need.

Product or Service Mentioned: Straight Talk Wireless Phone Plan.

Reason of review: Pricing issue.

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Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble.

To resolve the problem, please send us an email with your account information to

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