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I paid my service on the 19th of June and I went to make a phone call tonight and it had been deactivated and when I called them they said he payment didn't go through. Then where the heck did my $65 go?

I got the text message and everything that it was approved and it even charged my bank account. What is happening?

Product or Service Mentioned: Straight Talk Wireless Phone Plan.

Reason of review: Problems with payment.

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MariaST
#1180734
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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