i had the same problem there customer service is really bad and also they are really rude and they wont help
you they said they have to change my phone mumber in order for my service to
work again and they told
me my phone was registered in another zip code and that theu had to give me a diffrent phone number because it was from a diffrent zip code but my phone number was the same
as my zip codes phone number i would stay away from straight talk and when they lower you data the internet really sucks you can't do anything with it and you pay $45 for this service i would rather look into another prepaid plan
Product or Service Mentioned: Straight Talk Wireless Phone Plan.
Reason of review: Poor customer service.